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Logs being truncated - Printable Version

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+----- Thread: Logs being truncated (/showthread.php?tid=89123)

Logs being truncated by harikeo on 02-12-2009 at 09:11 AM

Hi all

Using Win7, Messenger Live 2009 and Messenger Plus Live! the chat log files are being truncated when I view them. I get a large part of the log which looks like it's there because there's a vertical scroll bar but no text or images are visible.

The really odd bit is if I click on the small double arrow at top right to close the folder view I get to see a few more lines of the log but still not the whole thing. Clicking the double arrows again hides the text again hehe.

If I open the log files in IE8/Firefox I can read all of the log so it is all being recorded, just not shown in the chat log viewer.

Does anyone know if this is a Win7 bug or something with Messenger Plus Live!? Any work round apart from viewing the logs

in a browser?

2 screenshots

screenshot 1

screenshot 2


cheers


RE: Logs being truncated by NanaFreak on 02-12-2009 at 09:15 AM

i cannot reproduce the bug... my versions:

Windows 7 Ultimate x64 (6.1.7000)
Windows Live Messenger 14.0.1202
Messenger Plus! Live 4.80.0.356


RE: Logs being truncated by harikeo on 02-12-2009 at 09:38 AM

Hi Nanafreak.

We're using a different version of Windows Messenger but the logs are being created okay so I don't think it's that.

I have Windows Live Messenger 2009 Build 14.0.8050.1202.

Messenger Plus version is Messenger Plus Live but I can't find a version number in the program. Where can I find that?


cheers



RE: Logs being truncated by Mnjul on 02-12-2009 at 09:39 AM

This issue had been brought up in the Beta Testing forum but Patchou hasn't make a comment as of yet. I'll bring it up internally again.


RE: Logs being truncated by harikeo on 02-12-2009 at 01:23 PM

Thanks Mnjul. It would be good to get this resolved.


RE: Logs being truncated by Patchou on 02-12-2009 at 06:17 PM

Can you email me (mplus-support@patchou.com) the chat log that has this issue? Thanks.


RE: Logs being truncated by harikeo on 02-12-2009 at 08:12 PM

Thanks Patchou. The log is on its way to you.