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All contacts shown as offline - Printable Version

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+----- Thread: All contacts shown as offline (/showthread.php?tid=90107)

All contacts shown as offline by Zesty on 04-11-2009 at 02:21 AM

So for the last few days my Windows Live Messenger (The newest version, as if it'd let me have anything earlier :@) has decided to show ALL of my contacts as offline all the time. I know that at least ONE of them would have been online in the last three days, and there's also the fact that on the first day it just showed them as offline, the second day it showed them as offline and wouldn't show their display pics, and now today it's showing them as offline, no display pics, AND no display name, simply the email address.

I've tried uninstalling and reinstalling a few times but to no avail.
Can anybody help me out with this? :S


RE: All contacts shown as offline by Chris4 on 04-11-2009 at 02:42 AM

Try deleting these temporary files, especially the Contacts ones.

Note: You will have to go to Tools > Folder Options > Show hidden files and folders .. to view some of the files.

If the folder doesn't exist, even after showing hidden files and folders, move onto the next one.

Depending on which version of Windows you're using, delete the following..

quote:
Originally posted by CookieRevised
For example, in XP:
C:\Documents and Settings\your_username\Application Data\Microsoft\MSN Messenger\
C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Live Call\
C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Messenger\
C:\Documents and Settings\your_username\Local Settings\Application Data\Microsoft\Windows Live Contacts\
[...]
C:\Documents and Settings\your_username\Contacts\
C:\Windows\Temp\MessengerCache\

For example, in Vista:
C:\Users\your_username\AppData\Roaming\Microsoft\MSN Messenger\
C:\Users\your_username\AppData\Roaming\Microsoft\Windows Live Call\
C:\Users\your_username\AppData\Roaming\Microsoft\Windows Messenger\
C:\Users\your_username\AppData\Local\Microsoft\Windows Live Contacts\
[...]
C:\Users\your_username\AppData\Local\Temp\MessengerCache\
C:\Users\your_username\Contacts\

Source: Windows Live Messenger BIG PROBLEM!

Obviously replace your_username with your Windows username :wink:

[...] = Where I've not included a folder as I don't think it needs to be deleted in your case.
RE: All contacts shown as offline by Zesty on 04-11-2009 at 04:27 AM

Thanks for the quick reply, the only one of those folders I had was Contacts and deleting that didn't fix anything unfortunately  :\


Nevermind, it seems to be working now ^^ thanks for the help!