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webcam is coming up with a white screen... - Printable Version

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webcam is coming up with a white screen... by JOE12 on 07-05-2009 at 09:54 PM

Every time some of my mates send me there webcam,as soon as it works,its just showing a white screen and i can't see them,but it works with other ppl just not some of them.
can some one tell me why? or how i can fix it??


RE: webcam is coming up with a white screen... by vaccination on 07-06-2009 at 07:03 AM

What version of WLM are you and one of the contacts it's not working with using?


RE: webcam is coming up with a white screen... by JOE12 on 07-06-2009 at 04:47 PM

Its the 8.0,or what ever is the new one for msn.
Its when I'm using MSN its happening with few people on there.


RE: webcam is coming up with a white screen... by vaccination on 07-07-2009 at 01:01 PM

The new version is not 8.0. Please check what version you have by going to Help > About messenger and post the 'Build'.

If you are using the real new version of messenger(WLM 14..) and these contacts are using WLM 8.5, it is likely a bug which I have encountered a few times myself, and seems to be some sort of incompatibility between the new and old version, however there isn't much you can do about other than reporting it to the Windows Live team.


RE: webcam is coming up with a white screen... by JOE12 on 07-07-2009 at 03:50 PM

Yeah its the(WLM 14..)  and they have the new one as well.