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really irritating webcam problem - Printable Version

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+----- Thread: really irritating webcam problem (/showthread.php?tid=93445)
really irritating webcam problem by aleks.stoj on 01-06-2010 at 06:57 AM

hey. when i go to audio and video setup, and try to pick my webcam from the drop down list, the program automatically crashes and shuts down, meaning i cant pick it and therefore cant operate my webcam via msn or show it to contacts. ive tried un-installing and re-installing the webcam driver and it doesnt help. the webcam is a hp webcam thats built into my laptop. also i dont have the plus! extension installed. what could the issue be? thanks for your help

RE: really irritating webcam problem by Chris4 on 01-06-2010 at 03:05 PM

According to this, you need to be connected to WLM through a UPnP port in order for voice and video to work correctly. Check by going to Tools > Options > Connection.

You can try restarting the Windows Image Acquisition Service (WIA) service as suggested here.

Has it worked before? Is the webcam definitely supported for your OS?

RE: really irritating webcam problem by Eddie on 01-06-2010 at 04:22 PM

quote:
Originally posted by Chris4
According to this, you need to be connected to WLM through a UPnP port in order for voice and video to work correctly. Check by going to Tools > Options > Connection.

You can try restarting the Windows Image Acquisition Service (WIA) service as suggested here.

Has it worked before? Is the webcam definitely supported for your OS?
I had this issue a long time ago, and I never found a fix for it no matter what I did. The only thing that fixed it was a small cleanup utility, I can't remember the name but I shall have a look through my history, sorry to dump on this but yeah.

http://shoutbox.menthix.net/showthread.php?tid=69...d=768221#pid768221 - That is my thread from a while back, no solution was found then either :(
RE: really irritating webcam problem by Chris4 on 01-06-2010 at 04:33 PM

quote:
Originally posted by Eddie
The only thing that fixed it was a small cleanup utility
Maybe corrupted Messenger cache then?

See Step 7 of CookieRevised's guide to Completely remove (MSN/Windows Live) Messenger
Note: Deleting some of the folders (specifically \AppData\Local\Microsoft\Messenger) will remove personal settings (like display pictures, custom emoticons, etc.) so you can avoid that folder if you like.
RE: really irritating webcam problem by Eddie on 01-06-2010 at 04:37 PM

quote:
Originally posted by Chris4
quote:
Originally posted by Eddie
The only thing that fixed it was a small cleanup utility
Maybe corrupted Messenger cache then?

See Step 7 of CookieRevised's guide to Completely remove (MSN/Windows Live) Messenger
Note: Deleting some of the folders (specifically \AppData\Local\Microsoft\Messenger) will remove personal settings (like display pictures, custom emoticons, etc.) so you can avoid that folder if you like.
Hmmm, I don't know if that solved my issue but maybe. Who knows. I know that "Step 7" helped fix my numerous sign in errors though ahah!
RE: really irritating webcam problem by Chris4 on 01-06-2010 at 05:18 PM

Cleanup utilities like CCleaner deletes general Messenger cache, so that may have fixed your problem.

RE: really irritating webcam problem by aleks.stoj on 01-07-2010 at 12:10 AM

the camera used to work before i re-formatted. it still works on other programs just not msn :s should i use a cleanup utility? i checked my connection and it says im connected through a non-UPnP connection, how can i change it?