K After Install it, I open my Windows Live messenger (Version 2009 Build 14) and it's like I didn't install it, can't see the Plus! features and the colored names and etc, it's like I don't have it at all.

I tried to COMPLETELY uninstalling both Messenger Plus! and Windows Live Messenger, still not working, I also tried to Install the Messenger plus with my Anti-Virus(KasperSky) turned off and still doesn't work I even turned off my Firewall and installed still doesn't work, I tried ti install older version "3" and still got the same problem.







I almost tried EVERYTHING and have nothing left to do.

HELP ME!

Please read Messenger Plus! Live Disappears after restart.

I have none of these programs what should I do now ?

and btw my Messenger plus doesn't appear even before restarting

Do you get an error during or after the Plus! installation?

It appears you have a program running that is stopping it from installing. I'd check the list carefully and compare it to your Programs list in Control Panel if you haven't already, you may have one installed without knowing. You may even have software incompatible with Plus! that we're not yet aware of.

Check you've recently downloaded and installed the latest version of Windows Live Messenger and Messenger Plus! Live.

You must be running Windows XP, Vista or 7.

If still no luck, you can boot into Safe Mode (with Networking), which will run your computer with only minimal amount of programs. From there you can download and install Plus!, then run WLM. If it works, it means a program in normal Windows is obviously blocking it from installing.

I get no errors during or after installing the Messenger Plus!

and I have the latest Window Live Messenger and the latest Messenger Plus!

I'm also pretty sure from that list of programs and I will try the safe mode solution

Follow these instructions carefully to remove WLM completely.

I did ALL that and still got the same problem, I'm running out of options here

• Use System Restore to a point where it did work.
  
  
• Remove 3rd party software one-by-one to find possible confliction.
  
  
• Run Windows Update and install all required updates.
  
  
• Run anti-virus and anti-malware/spyware.
  
  
• Lastly, consider formatting your hard drive and reinstalling Windows.

The problem is that my computer is new and the Windows is newly installed with all the required updats and Messenger Plus! didn't work the moment I got the computer (it's WinXpSp2 btw) and I used KasperSky to search for viruses and everything and found nothing, so I actually have no point to come back to where messenger plus worked because it didn't work in the first place!

You should try upgrading to XP Service Pack 3 for starters

Also can you show us a screenshot of your Add/Remove Programs as it's possible that there's something interfereing with Messenger Plus! Live that we are as yet unaware of

Hi,
i just thought i'll use the same thread since i have the same problem

I tried the safe mode approach and it worked....but after i log-in the normal mode, msg plus disappeared on me again...
so there must be some software that's blocking it....

is there a quick way to check what is blocking it??


thanks!!

kod2600:

Try looking in Kaspersky for allowed/blocked programs, or disabled it totally if you can just to rule that out as being the problem

quote:

---

Originally posted by vip_mi
Hi,
i just thought i'll use the same thread since i have the same problem

I tried the safe mode approach and it worked....but after i log-in the normal mode, msg plus disappeared on me again...
so there must be some software that's blocking it....

is there a quick way to check what is blocking it??


thanks!!

---

I already tried closing the whole anti virus and didn't work, and I also tried adding msnmsgs.exe to exclusions list but still no good.

I think it won't work, I gave up

From the looks of your list you don't even have Messenger Plus! Live installed.

Download it from here and try it again

nooooo I have it I just uninstalled it before giving you the screenshot

Did any aspect of Messenger Plus! Live work?

Did the icon show up in the contact list?

Nothing worked and nothing appeared it's like I didn't install it at all!!!

Did you try running it with the anti-virus closed as well as installing it with the AV closed?

Yep.

Did it appear in Add/Remove Programs once you'd installed it?

Yes it did!