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Attempting to log in causes messenger to close down. - Printable Version

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+----- Thread: Attempting to log in causes messenger to close down. (/showthread.php?tid=96317)

Attempting to log in causes messenger to close down. by Bone-Candy on 01-12-2011 at 02:58 PM

Hi. I'm new here. I don't usually use forums, but I really need some help.

I've installed Windows Live Messenger 2009, because I prefer it to the new one. But whenever I attempt to sign in, a window pops up saying 'Windows Live Messenger has stopped working' and it closes down. When I clicked problem details it said this:

  Problem Event Name:    BEX
  Application Name:    msnmsgr.exe
  Application Version:    14.0.8117.416
  Application Timestamp:    4bc935af
  Fault Module Name:    APISlice.dll_unloaded
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    455bf4c1
  Exception Offset:    04278cc8
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.0.6002.2.2.0.768.2
  Locale ID:    2057
  Additional Information 1:    eeb2
  Additional Information 2:    c5af0ea6b4a7cd7b02e320d7cb3cb56f
  Additional Information 3:    30b2
  Additional Information 4:    2c724d2ab1ee985b3d75503b8d8b989a

I'm using Vista, and all the other programs work fine so I don't think it's a virus of some sort. I'm a bit useless at computers so any help is really appreciated.


RE: Attempting to log in causes messenger to close down. by Spunky on 01-12-2011 at 05:09 PM

Have you tried re-installing. I recently had similar trouble (same event name) with a Steam game (TF2) and a re-install didn't work, I had to re-name the folder (probably due to how steam works). A re-install should fix this.

My problem was on Windows 7 though, not Vista