Online logging : Not enough space .. quota - Printable Version
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Online logging : Not enough space .. quota by cocoaway on 04-03-2011 at 03:35 AM
Hi, i was starting to upload my old log file online to put everything there and delete the one on my PC with MyPlus.
After few upload, i received a message : "Not enough space on your quota to upload file(s)".
Heun? Is there really a quota with this feature? If yes, i would be mad that nobody told it when you use the online logging. Will have to recover what i deleted after uploading.
And if it's really because I've reached the quota, ouch the quota would be ridiculously low. I've logs from 2006 to now or so. I was just starting to upload my logs, I've done only like 0,5 % of my log.
I hope the message i got was a bug and there's no quota on online logs. Or that the quota is a "by day" quota and that i'll be able to continue tomorrow. (Even if it would then be annoying to upload my data from 2006 with such a "by day" quota, would take me months to upload everything)
Someone can give me info? Thanks
RE: Online logging : Not enough space .. quota by cocoaway on 04-03-2011 at 04:01 AM
Hi, i want to add this after few try :
If i close the Log Viewer and then reopen it, then i can continue to upload logs for 2-3 contacts, and then the msg appear again.
So it's look like it's a quota in log viewer for 1 session of the tool... really strange. Well at least each time i get the message now i clause the Log viewer and reopen it and it seem to work, it's just boring to reopen the viewer each 2-3 contacts 
But still someone can give info on this?
Thanks
RE: Online logging : Not enough space .. quota by CookieRevised on 04-03-2011 at 09:30 AM
It makes perfect sense to have a storage quota. It is also very understandable that it isn't 1GB or whatever. This isn't Microsoft or Google which have the resources and money to have massive data centers all around the world.
Nevertheless, imho, it indeed does make little sense to have an upload quota per 'Log Viewer session', in case it is not a bug. I could understand an upload quota per day (like many services have), but not per opening/closing Log Viewer though.
RE: Online logging : Not enough space .. quota by Alexandre.Lefebvre on 04-04-2011 at 12:33 PM
quote:
Originally posted by cocoaway
Is there really a quota with this feature? If yes, i would be mad that nobody told it when you use the online logging.
Yes there is indeed a quota for the disk space, it is currently set to 50 MB by user. I think it is mentioned in the terms of uses, if not we are sorry. At any rate, that size is not fix and may changes. There is talk about giving more space to user who contribute more to the community by posting material like skins, scripts, or just posting on the forum. Some of us are also thinking about removing it all together because the cost of making the software to managing it could be higher than the disk space.
RE: Online logging : Not enough space .. quota by Menthix on 04-04-2011 at 12:56 PM
What about integrating the system with external cloud storage providers? For example SkyDrive, Dropbox or Amazon Cloud Drive. These systems provide APIs for external applications to access them (although I believe for SkyDrive the API is still being developed). Using any one of those would mean not having to worry about disk space or enforcing limits. Also takes the security liability of storing someone's private conversations away.
RE: RE: Online logging : Not enough space .. quota by Alexandre.Lefebvre on 04-04-2011 at 02:14 PM
quote:
Originally posted by Menthix
What about integrating the system with external cloud storage providers?
The option of using cloud service provider was examine and rejected last year when we first develop the website. The bottom line is that we want to remain in control of our servers, because in the end we are the one that will be held accountable by the community.
RE: Online logging : Not enough space .. quota by CookieRevised on 04-04-2011 at 04:12 PM
quote:If I may ask, accountable for what exactly?
Originally posted by Alexandre.Lefebvre
The bottom line is that we want to remain in control of our servers, because in the end we are the one that will be held accountable by the community.
If the user can choose between or use 3rd party online storages like SkyDrive, Dropbox, Amazon, etc he surely knows that his/her content will be in the hands of those 3rd parties and as such they are 'accountable' for it, that's plain logic. Also, a simple disclaimer to make it legal is all it takes. The user will have no problem regarding that I think. On the contrary, I'm 200% sure the community would welcome it. Since it is a very old (since logging was first added) and thus long standing request from that same community.
RE: Online logging : Not enough space .. quota by Spunky on 04-04-2011 at 07:54 PM
quote:
Originally posted by Alexandre.Lefebvre
Some of us are also thinking about removing it all together because the cost of making the software to managing it could be higher than the disk space
WTF?! Based on 5,000,000* users, all using 50Mb space (to capacity) it works out to about 240Tb. When I bought my 1Tb driver it was £100. I'm sure they're cheaper now, but at £100 each, it's £24,000~.
That may be a bit much, I can understand that. I also understand that it's possible to drop that price significantly by bulk-buying stuff.
I'm just wondering why it'd cost over £24,000 (or more if you based your prices on more users) to write software to manage the servers? Surely, there must be software already written for this?
I based it on 5,000,000 users, because I don't see more people than that actually using the chat logging feature (at least online). Out of 50,000,000 users, I could speculate around half are going to be established Plus! users re-downloading or doing a manual update from the website. I would say 1 in 5 people use the chat log feature (may be more, but online logging would be around this - There are under 17,000 myPlus accounts).
This is based only on numbers that I can make an educated guess with. If anyone has figures for this then it'd be great
RE: Online logging : Not enough space .. quota by Dempsey on 04-04-2011 at 10:27 PM
quote:
Originally posted by Spunky
This is based only on numbers that I can make an educated guess with. If anyone has figures for this then it'd be great
I just bought some 2TB drives for around £60, but even using the same numbers takes you to £7200
RE: Online logging : Not enough space .. quota by Menthix on 04-04-2011 at 11:16 PM
quote:Where do you base that on?
Originally posted by Spunky
There are under 17,000 myPlus accounts
http://www.msgplus.net/Community/Members currently has 16992 pages, each page lists 12 users. This means there are 203904 MyPlus! accounts at the moment (assuming the last page is full, I guess it will be by the time I hit post). Somewhere around 90000 have been carried over from msghelp.net, more than doubled that amount in about 2 months.
RE: RE: Online logging : Not enough space .. quota by robert_dll on 04-05-2011 at 12:59 AM
quote:I would welcome it, 50MB is not enough for my logs (77.6MB, august 2010-today), and I'm not the kind of person that chats too much...
Originally posted by CookieRevised
I'm 200% sure the community would welcome it.
RE: Online logging : Not enough space .. quota by Spunky on 04-05-2011 at 01:02 AM
quote:
Originally posted by Menthix
quote:Where do you base that on?
Originally posted by Spunky
There are under 17,000 myPlus accounts
http://www.msgplus.net/Community/Members currently has 16992 pages, each page lists 12 users. This means there are 203904 MyPlus! accounts at the moment (assuming the last page is full, I guess it will be by the time I hit post). Somewhere around 90000 have been carried over from msghelp.net, more than doubled that amount in about 2 months.
My mistake, I did a quick fact check and read it as members. Point still stands though, the cost of writing the software should not surpass the cost of physical storage
EDIT: though with the ~203,000 members, how many are active and how many use the online chat log feature (how many to capacity (50Mb) even.
To be honest 50Mb of space for what are essentially text files is plenty! If there is a problem, people can archive them to SkyDrive or DropBox and carry on using the space
RE: RE: Online logging : Not enough space .. quota by Dex Luther on 04-15-2011 at 02:15 AM
quote:
Originally posted by CookieRevised
quote:If I may ask, accountable for what exactly?
Originally posted by Alexandre.Lefebvre
The bottom line is that we want to remain in control of our servers, because in the end we are the one that will be held accountable by the community.
If the user can choose between or use 3rd party online storages like SkyDrive, Dropbox, Amazon, etc he surely knows that his/her content will be in the hands of those 3rd parties and as such they are 'accountable' for it, that's plain logic. Also, a simple disclaimer to make it legal is all it takes. The user will have no problem regarding that I think. On the contrary, I'm 200% sure the community would welcome it. Since it is a very old (since logging was first added) and thus long standing request from that same community.
Also I trust places like Skydrive or Dropbox (never heard of Amazon storage) with my stuff a lot more than I trust Yuna. I don't know who Yuna even is, and I'm supposed to trust them with my conversations?
The 3rd party storage would be great. Have the user imput the user name and password from the service in question, and then using the API to store their logs there automatically. Having the user sign up and input their account info shows that the user checked out the service and was ok with it enough to sign up. That takes all accountability away from Yuna and gives people a lot more storage space.