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Please help me - Printable Version

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+----- Thread: Please help me (/showthread.php?tid=98281)

Please help me by IceStar on 09-07-2011 at 06:42 PM

Hi Everyone,How are you? I'm Kristy,I just joined today,and I was wondering if anyone could help me,I am having big problems with my msn,Everytime I sign into it,it keeps giving me 2 error codes one is 8e5e0152 and the other one is 80040200 and I did everything I can do get rid of the error,but nothing I'm doing is working.What do I do?


RE: Please help me by matty on 09-07-2011 at 06:46 PM

What have you done to try and resolve the issue? Telling us is best so we don't have you try and repeat any steps.

Also what version of Windows Live Messenger are you using?
What version of Windows are you running?
Do you have any other add on applications like Messenger Plus! installed?


RE: Please help me by IceStar on 09-07-2011 at 06:54 PM

I went through my computer and files and got rid of some that is not needed and that didn't work.Also,I am using an old version of msn,and I do not have any other add on applications! I also did a virus scan and that didn't work either! :(


RE: Please help me by matty on 09-07-2011 at 06:56 PM

quote:
Originally posted by IceStar
Also what version of Windows Live Messenger are you using?
What version of Windows are you running?
What are the version numbers.

Did you try upgrading to the latest Windows Live Messenger?
RE: Please help me by IceStar on 09-07-2011 at 07:03 PM

I'm not sure of the numbers,I don't know where to look for the numbers! :( But I did try to upgrade and it won't let me! :(


RE: Please help me by whiz on 09-08-2011 at 03:57 PM

On Messenger, go to Help > About Messenger (if you can't see the menu bar, press Alt).

For Windows, open a command prompt (type "cmd" in the Start menu search box), and the version is displayed on the first line.