Hi,

some of my online chat logs cant be read for some unknown reasons. Each time I click on it I'll get transfered to the page, which contains this following text:

   
An unhandled exception has occurred.
We apologize for the inconvenience this may cause you. Please follow the link below back to our Messenger Plus! Home page and feel free to report this error on the forum

Is there any way to read oder to download those logs? they are very important.

Thanks for reading and helping.

Hi jutom,

In order for us fix this it we first need to be able to replicate it. Could provide additionals informations.

When was the last occurence? so that we can check the server logs at that time.

Is this error occur on every of your log or just a specific one? If so could you provide the session id or (date, email, contact) .

Snd me the informations in a PM.

Thanks