Shoutbox

Can't save chat logs. - Printable Version

-Shoutbox (https://shoutbox.menthix.net)
+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Can't save chat logs. (/showthread.php?tid=99241)

Can't save chat logs. by K0RTSLUTNING on 04-25-2012 at 09:44 AM

I have problem to save my chat logs, since i had to reinstall my computer.
And now it refuses to save it at all, why?


RE: Can't save chat logs. by Sunshine on 04-25-2012 at 10:29 AM

Save locally or online?


RE: Can't save chat logs. by K0RTSLUTNING on 04-25-2012 at 11:19 AM

On the computer :'o not online.


RE: Can't save chat logs. by Sunshine on 04-25-2012 at 12:33 PM

You can try if it helps if you turn off chat logging (Plus! > Preferences & Options > Logs > Chat Logging) by removing the checkmark in front of "Enable chat logging on disk." Next exit Windows Live Messenger (and preferably reboot) then restart Windows Live Messenger and enable chat logging again.

If that doesn't work, option 2 is to repair Messenger Plus! via Programs and Features. To do that you select Messenger Plus! from the list of software and click uninstall/change, you will then be prompted what you want to do Repair Messenger/Remove Sponsor/Remove All. Choose "Repair Messenger"

There is also an option 3, in case option 2 does not work either, which is the most drastic one: uninstall Messenger Plus including all preferences (Remove All), scripts etc. then reinstall. Important here is that you do not import an earlier saved preferences file, nor skins or plugins.

Of course in all case you must make sure that your computer has the latest updates and service packs. Which leads me to asking which operating system are you using (XP, Vista, Windows 7...) and whether or not you have admin privileges on your account.

To be complete please also list your Windows Live Messenger version (full build number: Help > About Messenger) and the full build number of the Messenger Plus! version you have installed ( Plus! > About Messenger Plus!).

Let me know if any of these worked for you.


RE: Can't save chat logs. by K0RTSLUTNING on 04-25-2012 at 12:45 PM

Owh, i'm stupid.
I havent press the buttom " enable chat logging " i havent used to do that before :o have worked at it self.
But know when i press on it and restart, it works!

So really, thank you very much!
Thanks!


RE: Can't save chat logs. by Sunshine on 04-25-2012 at 12:58 PM

Aww, glad you have it solved now.

You probaly enabled it before via the wizard that started after you install, but since you reinstalled Windows it got set back to the default, which means it is turned off. The wizard may also have changed.

You're welcome :)