problem with msn billing / hotmail accounts - Printable Version
-Shoutbox (https://shoutbox.menthix.net)
+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: General (/forumdisplay.php?fid=11)
+---- Forum: General Chit Chat (/forumdisplay.php?fid=14)
+----- Thread: problem with msn billing / hotmail accounts (/showthread.php?tid=99636)
problem with msn billing / hotmail accounts by gordongeckomoscow on 09-23-2012 at 08:23 AM
hi, i am in a high level of stress trying to update details / billing in msn / hotmail
i have 2 msn accounts, a/c 1 is paid for annually, the second is free, i need to update payment details in account 1 so its not blocked, to log in, the system forces me to have a security code sent to account 2, when i receive and input i am then logged into account 2 automatically whether i like it or not but the system says i have no billing relationship for this account 2 so i need to log out and log into account 1 , however to do that they need to send me a code and that goes to account 2 etc etc etc so i am stuck in a loop of not being able to pay for account,
the various ms help options do not answer, and all chat / email help options keep referring me to other poeple in a circle
how can i break this scycle? surely it cant be that hard to pay for my account!!!
RE: problem with msn billing / hotmail accounts by matty on 09-24-2012 at 12:28 PM
Where on this site does it say we are Microsoft?
RE: problem with msn billing / hotmail accounts by gordongeckomoscow on 09-25-2012 at 09:08 AM
thanks for your helpful post, i was working on the assumption it was populated by clever people with all round PC/IT related knowledge who could probably spare a minute to help with some basic stuff, i wasnt expecting it was populated with sarcastic smartarses, based on a sample of one
RE: problem with msn billing / hotmail accounts by foaly on 09-25-2012 at 09:30 AM
well let's remedy that, because basing things on a sample of one is just statistically wrong! just use 2 browsers in private mode, or call Microsoft.
RE: problem with msn billing / hotmail accounts by matty on 09-25-2012 at 11:57 AM
How the hell is a site that isn't affiliated or contain any Microsoft employees going to help you with a MICROSOFT BILLING issue?
RE: problem with msn billing / hotmail accounts by gordongeckomoscow on 09-25-2012 at 06:44 PM
2 browsers, will try that, but call microsoft, seriously, has anyone ever actually succeeded with that, you crease me up
Admin edit: Keep things civil, please.
RE: problem with msn billing / hotmail accounts by Menthix on 09-25-2012 at 06:52 PM
quote:Well, generally when using their free services I wouldn't expect much. But you're paying for your account... It would seem logical that comes with some form of support.
Originally posted by gordongeckomoscow
call microsoft, seriously, has anyone ever actually succeeded with that
RE: problem with msn billing / hotmail accounts by geckomoscow on 09-25-2012 at 07:19 PM
haha yeah i wish, i seriously reckon i have more chance to have tea with obama than get anyone at microsoft to answer the fone let alone a question
RE: problem with msn billing / hotmail accounts by geckomoscow on 09-25-2012 at 07:23 PM
PS whats mattys problem, lack of seks i assume
RE: problem with msn billing / hotmail accounts by Menthix on 09-25-2012 at 07:46 PM
He has a good point... Msghelp isn't affiliated with Microsoft. We can't help you with Microsoft billing issues. If you are not happy with the level of support you are getting I suggest not paying them.
RE: problem with msn billing / hotmail accounts by foaly on 09-26-2012 at 05:31 PM
quote:LOL I speak to them all the time, one of the better call centers in the business, expensive, sure, but friendly and capable
Originally posted by geckomoscow
haha yeah i wish, i seriously reckon i have more chance to have tea with obama than get anyone at microsoft to answer the fone let alone a question
