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unable to use animated emoticons - Printable Version

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unable to use animated emoticons by dibowdish on 01-23-2013 at 09:13 PM

Whenever I try to send an animated emoticon it comes up with a window that says i must start a chat or call.  I already have a chat window open and am chatting with the person I am trying to send the emoticon to.  What does it want me to do?