What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » General » General Chit Chat » problem with msn billing / hotmail accounts

Pages: (2): « First [ 1 ] 2 » Last »
problem with msn billing / hotmail accounts
Author: Message:
gordongeckomoscow
New Member
*


Posts: 3
Joined: Sep 2012
O.P. problem with msn billing / hotmail accounts
hi, i am in a high level of stress trying to update details / billing in msn / hotmail
i have 2 msn accounts, a/c 1 is paid for annually, the second is free, i need to update payment details in account 1 so its not blocked, to log in, the system forces me to have a security code sent to account 2, when i receive and input i am then logged into account 2 automatically whether i like it or not but the system says i have no billing relationship for this account 2 so i need to log out and log into account 1 , however to do that they need to send me a code and that goes to account 2 etc etc etc so i am stuck in a loop of not being able to pay for account,
the various ms help options do not answer, and all chat / email help options keep referring me to other poeple in a circle

how can i break this scycle?  surely it cant be that hard to pay for my account!!!
09-23-2012 08:23 AM
Profile E-Mail PM Find Quote Report
matty
Scripting Guru
*****


Posts: 8336
Reputation: 109
39 / Male / Flag
Joined: Dec 2002
Status: Away
RE: problem with msn billing / hotmail accounts
Where on this site does it say we are Microsoft?
09-24-2012 12:28 PM
Profile E-Mail PM Find Quote Report
gordongeckomoscow
New Member
*


Posts: 3
Joined: Sep 2012
O.P. RE: problem with msn billing / hotmail accounts
thanks for your helpful post, i was working on the assumption it was populated by clever people with all round PC/IT related knowledge who could probably spare a minute to help with some basic stuff, i wasnt expecting it was populated with sarcastic smartarses, based on a sample of one 
09-25-2012 09:08 AM
Profile E-Mail PM Find Quote Report
foaly
Senior Member
****

Avatar

Posts: 718
Reputation: 20
37 / Male / Flag
Joined: Jul 2006
RE: problem with msn billing / hotmail accounts
well let's remedy that, because basing things on a sample of one is just statistically wrong! just use 2 browsers in private mode, or call Microsoft.
[signature.jpg]
09-25-2012 09:30 AM
Profile E-Mail PM Find Quote Report
matty
Scripting Guru
*****


Posts: 8336
Reputation: 109
39 / Male / Flag
Joined: Dec 2002
Status: Away
RE: problem with msn billing / hotmail accounts
How the hell is a site that isn't affiliated or contain any Microsoft employees going to help you with a MICROSOFT BILLING issue?

This post was edited on 09-25-2012 at 11:57 AM by matty.
09-25-2012 11:57 AM
Profile E-Mail PM Find Quote Report
gordongeckomoscow
New Member
*


Posts: 3
Joined: Sep 2012
O.P. RE: problem with msn billing / hotmail accounts
2 browsers, will try that, but call microsoft, seriously, has anyone ever actually succeeded with that, you crease me up

Admin edit: Keep things civil, please.

This post was edited on 09-25-2012 at 06:50 PM by Menthix.
09-25-2012 06:44 PM
Profile E-Mail PM Find Quote Report
Menthix
forum admin
*******

Avatar

Posts: 5537
Reputation: 102
39 / Male / Flag
Joined: Mar 2002
RE: problem with msn billing / hotmail accounts
quote:
Originally posted by gordongeckomoscow
call microsoft, seriously, has anyone ever actually succeeded with that
Well, generally when using their free services I wouldn't expect much. But you're paying for your account... It would seem logical that comes with some form of support.
Finish the problem
Menthix.net | Contact Me
09-25-2012 06:52 PM
Profile E-Mail PM Web Find Quote Report
geckomoscow
New Member
*


Posts: 2
Joined: Sep 2012
RE: problem with msn billing / hotmail accounts
haha yeah i wish, i seriously reckon i have more chance to have tea with obama than get anyone at microsoft to answer the fone let alone a question
09-25-2012 07:19 PM
Profile PM Find Quote Report
geckomoscow
New Member
*


Posts: 2
Joined: Sep 2012
RE: problem with msn billing / hotmail accounts
PS whats mattys problem, lack of seks i assume
09-25-2012 07:23 PM
Profile PM Find Quote Report
Menthix
forum admin
*******

Avatar

Posts: 5537
Reputation: 102
39 / Male / Flag
Joined: Mar 2002
RE: problem with msn billing / hotmail accounts
He has a good point... Msghelp isn't affiliated with Microsoft. We can't help you with Microsoft billing issues. If you are not happy with the level of support you are getting I suggest not paying them.
Finish the problem
Menthix.net | Contact Me
09-25-2012 07:46 PM
Profile E-Mail PM Web Find Quote Report
Pages: (2): « First [ 1 ] 2 » Last »
« Next Oldest Return to Top Next Newest »


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On