Shoutbox

A friend's son installed this, realised their mistake and tried to uninstall it without using the process described in this thread and now they are unable to login to messenger or view www.hotmail.com.

I called around to them on Saturday and worked through the process but it seemed slightly different (not sure if they installed a different version or if it is because of their attempts at uninstall). The most notable was that the exclusion****.ini files were in the application data folder for the user account rather than system.

Also, it seems to cross install between user accounts (unless everyone in that family installed Block Checker and just blamed him - possible).

When the process described in this thread didn't work, I had to give up as I was meant to be elsewhere but promised to return and sort it out this week.

Has anyone got any ideas how to regain access to hotmail and messenger?

Has anyone seen this before?

Thanks,

Dave