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stolen hotmail account
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lopardo
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O.P. stolen hotmail account
Anybody knows how to get back a stolen hotmail account? I think there was a way to communicate with the Hotmail staff and tell them about it so they can restore or change the password. Anyone remembers where the hell is that?
Thanks.
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09-27-2004 09:56 PM
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Tochjo
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RE: stolen hotmail account
quote:
Originally posted by CookieRevised
http://www.hotmail.msn.com/cgi-bin/dasp/ua_info.asp?pg=ar_eform
provide as much info (proof) as you can to show it is your own email...
09-27-2004 09:57 PM
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CookieRevised
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RE: stolen hotmail account
Reset .NET Passport:
  by email: https://register.passport.net/emailpwdreset.srf
  by secret question: https://memberservices.passport.net/ppsecure/msrv_resetpw.srf
  by billing info: https://memberservices.passport.net/ppsecure/MSRV_BillingResetPW.srf

EDIT: links don't seem to work anymore.



---------

Go to http://www.microsoft.com/technet/security/contact.mspx

from there, and if you select the appropiate sublinks, you end up here:
http://support.live.com/eform.aspx?productKey=wlid
or
http://support.passport.net/eform.aspx?productKey=passporteasi


fill in the form below and choose the following type of problem in the dropdown boxes:
> I need to know how to do something
  > Report a security issue
    > My account has been taken over


Or here:
http://support.msn.com/eform.aspx?productKey=hotmail

fill in the form below and choose the following type of problem in the dropdown boxes:
> I need something fixed
  > My account
    > My account has been taken over



Or go directly to here:
https://support.live.com/eform.aspx?productKey=wlidvalidation
and fill in the form.

--

And provide as much information as possible. This includes previous passwords, lists of your messenger contacts, etc. See further posts for more details.... (eg: whoknows's reply to stolen hotmail account)

EDIT:
Or look here:
http://windowslivehelp.com/solutions/accounts/arc...s-been-stolen.aspx

This post was edited on 03-06-2010 at 04:24 PM by CookieRevised.
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09-27-2004 10:08 PM
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lopardo
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O.P. RE: stolen hotmail account
Thanks guys :)
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09-27-2004 10:19 PM
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whoknows
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RE: stolen hotmail account
Thanks Guy Helpfull support here but im having another problem now :S
Hotmail support sent me a password reset i thought i could reset my password using MASTER CARD information  .. anyways

I THINK THE HACKER HAS THE SECURITY KEY + ALL OTHER INFORMATION HE KEEPS ON SENDING EMAILS TO MICROSOFT CLAIMING THAT ??????@HOTMAIL.COM IS HIS EMAIL ADDRESS AND THEY SEND HIM A RESET LINK I WANT SOMETHING TO BE DONE FOR THIS CASE ..I want to to ALSO reset SECURITY KEY  3 questions answers and CODE , the guy writes microsoft support giving them all the old passwords he SET and giving them the SECURITY KEY ANSWERS they believe him and send him a reset link is there any way to ERASE all data to the email i got really boared from that mentally SICK guy who keeps on sending my information to hotmail support claiming that its ME whos asking for a password reset link ,i hope theres a way so he will get no response for password retrieval, this issue is making me feel really  really BAD , and im also getting late system response and a "password reset link" that is not english."Spanish"

This post was edited on 09-25-2006 at 01:02 PM by whoknows.
09-25-2006 08:38 AM
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CookieRevised
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RE: stolen hotmail account
Follow the links I posted before.

Also, it makes no sense that this guy is "asking" and "getting" a password reset link from microsoft because if he has access to the account, he can simply go and reset the password himself; there is no intervention from Microsoft with that. Password resetting is just one of the build in features of Hotmail/.NET accounts.

I also don't understand what that security key, 3 questions and code has to do with all this. A hotmail/.NET account is protected by a password and a secret question.

Also, never ever give your master card (or any credit card) data; that is really not smart todo. I also never heared of Microsoft asking for credit card info in order to reset a password.
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09-26-2006 06:33 AM
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whoknows
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RE: RE: stolen hotmail account
quote:
Originally posted by CookieRevised
Follow the links I posted before.

Also, it makes no sense that this guy is "asking" and "getting" a password reset link from microsoft because if he has access to the account, he can simply go and reset the password himself; there is no intervention from Microsoft with that. Password resetting is just one of the build in features of Hotmail/.NET accounts.

I also don't understand what that security key, 3 questions and code has to do with all this. A hotmail/.NET account is protected by a password and a secret question.

Also, never ever give your master card (or any credit card) data; that is really not smart todo. I also never heared of Microsoft asking for credit card info in order to reset a password.


Questions Microsoft Ask to send a password link ..
*The sign in name you are having difficulties with :
*date of birth in the form "month/date/year"
*Home location :
Address 1 :
Address2:
City:

*Work location:Uganda
Address 1 :
Address 2 :
City:

*Other location
Location nickname
Country/Region
Address 1:
Address 2:
City:ad
City/Region:
Time zone:
*City/Region:
*Unique ID:
*Secret Question :
*Secret Answer:
*The approximate date of the last time I successfully signed in :
*The exact Microsoft Passport Network site I last
visited on your last successful sign in (Example: MSNHotmail, MSN Messenger, MSN Chat, MSN Games) :
*The approximate date you registered the account :
*The name of My current Internet Service Provider
(ISP) and any past ISPs you have used : ADSL
*The name of the organization that you
access the Internet from, if i access the Internetfrom outside my home :
*The IP address for each computer that you use for the account:
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
*As many "old" outdated passwords i used in the past as you
9ouokjl909807ok
*Alternate e-mail
*My home phone:
*My work phone:
*My mobile phone:
*Contacts  Contact List

*Security Code


*answers to security Code respectively:

First of all , the hacker does not have my master card information Second of all you can do a search in google and you will see for yourself that microsoft can reset your HOTMAIL password if you also give them last 4 digits in ure master card Security Key and EXP date,  I hope this makes sense to you now, the guy has 80% of the information but not my master card info and this is enough to make Microsoft send him my accont
some questions he cant answer  Like
1->The approximate date you registered the account :"Do a guess"
2->As many "old" outdated passwords i used in the past as you " he will change the password 7 or 8 times and then send an email to Microsoft saying these were my old passwords"

i hope i make sense now !

i am sure microsoft has a way or another to to fix this issue
09-26-2006 11:59 AM
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cloudhunter
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RE: stolen hotmail account
They can't reset your password with mastercard information if you haven't given it to them. My advice is:

1. Reset your password yourself.
2. Change your details.

Also, I believe you can deactivate your account in the options.

Contacting Microsoft couldn't hurt either, as it is sometimes better than to go through a computer.

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09-26-2006 02:17 PM
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CookieRevised
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RE: stolen hotmail account
He (the hacker) wouldn't be able to provide the next things either:

*The exact Microsoft Passport Network site I last
visited on your last successful sign in (Example: MSNHotmail, MSN Messenger, MSN Chat, MSN Games) :
*The name of My current Internet Service Provider
(ISP) and any past ISPs you have used : ADSL
*The name of the organization that you
access the Internet from, if i access the Internetfrom outside my home :
*The IP address for each computer that you use for the account:
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
*As many "old" outdated passwords i used in the past as you
9ouokjl909807ok
*Contacts  Contact List


few notes:
* ADSL is not the name of your current Internet Service Provider
(ISP) or any past ISPs you have used. ADSL is the name of the kind of connection you make, just like "a modem line, 56K" is. The name of your ISP is something like AOL, Tiscali, etc... Your ISP is the company which provides your internet connectioon.
* Regarding contact list contacts: provide as many old contacts as you could too. Contacts which are already deleted from you list. This is again something the hacker can't provide.

This post was edited on 09-26-2006 at 05:48 PM by CookieRevised.
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09-26-2006 05:48 PM
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whoknows
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RE: RE: stolen hotmail account
quote:
Originally posted by CookieRevised
He (the hacker) wouldn't be able to provide the next things either:

*The exact Microsoft Passport Network site I last
visited on your last successful sign in (Example: MSNHotmail, MSN Messenger, MSN Chat, MSN Games) :
*The name of My current Internet Service Provider
(ISP) and any past ISPs you have used : ADSL
*The name of the organization that you
access the Internet from, if i access the Internetfrom outside my home :
*The IP address for each computer that you use for the account:
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
*As many "old" outdated passwords i used in the past as you
9ouokjl909807ok
*Contacts  Contact List


few notes:
* ADSL is not the name of your current Internet Service Provider
(ISP) or any past ISPs you have used. ADSL is the name of the kind of connection you make, just like "a modem line, 56K" is. The name of your ISP is something like AOL, Tiscali, etc... Your ISP is the company which provides your internet connectioon.
* Regarding contact list contacts: provide as many old contacts as you could too. Contacts which are already deleted from you list. This is again something the hacker can't provide.


Contacts  Contact List Simple using multi MSN he uses my account and adds him self to all his other accounts  , or theres another simple way  Logs to msn messenger   , he clicks on contacts then " Save contact list " and by that he has all my list : )

lets not argue about what im saying , im looking for help
can hotmail change my UNIQE ID ?? if i ask them to
CAN I reset my password using my master card ??

im looking for solutions here .
regards ,

This post was edited on 09-27-2006 at 12:45 AM by whoknows.
09-27-2006 12:44 AM
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