Shoutbox

Have you checked router settings (built in firewall)?

Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:

  1     2 ms     3 ms     2 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    10 ms     9 ms     8 ms  227-188-165-209.gci.net [209.165.188.227]
  4     8 ms    25 ms     9 ms  161-128-165-209.gci.net [209.165.128.161]
  5     9 ms    25 ms    41 ms  136-128-165-209.gci.net [209.165.128.136]
  6    38 ms    37 ms    38 ms  178-129-165-209.gci.net [209.165.129.178]
  7    39 ms    37 ms    37 ms  221-129-165-209.gci.net [209.165.129.221]
  8    38 ms    37 ms    38 ms  sl-gw14-sea-5-0.sprintlink.net [144.232.192.5]
  9    39 ms    38 ms    37 ms  sl-bb20-sea-9-0.sprintlink.net [144.232.6.153]
10    36 ms    37 ms    38 ms  p16-1-1-2.r21.sttlwa01.us.bb.verio.net [129.250.
9.61]
11    57 ms    56 ms    58 ms  p16-1-1-1.r21.plalca01.us.bb.verio.net [129.250.
2.49]
12   112 ms   111 ms   112 ms  p16-3-0-0.r02.hstntx01.us.bb.verio.net [129.250.
2.2]
13   110 ms   110 ms   126 ms  ge-6.ev1.hstntx01.us.bb.verio.net [129.250.10.19
0]
14   114 ms   114 ms   110 ms  gphou-66-98-241-29.ev1.net [66.98.241.29]
15   112 ms   112 ms   110 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
16    99 ms    98 ms    99 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

17   109 ms   110 ms   108 ms  ev1s-67-15-135-18.ev1servers.net [67.15.135.18]


Trace complete.
my OS is XP Media Center Edition
Internet Explorer
Connection is Cable Modem

its been acting weird for 3 days, and it IS NOT only me, my friends are having trouble uploading ANY new sounds or sending some ones that exist already

Same thing here. And it is definatly Messenger Plus. I can use the old sounds I already had. But not the new ones. All my friends who all have different computers have the same problem. It's the server or something.. Maybe it's full?

It seems that one of the sound servers is currently experiencing some difficulties. We are currently checkign that out, everything should be back to normal by tomorrow, sorry for the inconvinience.

A friend of mine is having a weird problem, whenever she tries to send a sound she gets the error about the 5 custom emoticons limit, we already tried a few things but nothing changed.

The 5 custom emoticons limit has nothing to do with Plus! customsounds, its a MSNM thing.

I suggest a reinstall of MSNM. If a regular reinstall doesn't work you can try a totally clean install. To do that uninstall MSNM, reboot, remove all  folders pointing to MSNM in Program files folder and the MSNM one in C:\Documents and Settings\<username>\Application Data\Microsoft (removing this folder will make you loose all customemotes and backgrounds you have - and those of all who ever used your MSNM, if you only want yours to be gone find out wich number corresponds with your account here and remove that folder. If you don't see this folder it means you have folders hidden, to make em visible go into a folder and in the menu choose "tools" go to "folderoptions", then to view tab/second tab. In the list you see there scroll to hidden folders/files and check the box to show them),  reinstall MSNM.

If you want to get rid of the 5 custom emotes limit you can install SPNG, this has the option to remove this limit.

Routenverfolgung zu sounds.msgplus.net [67.15.135.18]  über maximal 30 Abschnit
e:

  1     3 ms     3 ms     3 ms  192.168.0.1
  2    54 ms    53 ms    55 ms  L0.dtm2-lns.mcbone.net [62.104.190.33]
  3    53 ms    53 ms    52 ms  G3-0.dtm2-g.mcbone.net [62.104.210.5]
  4    57 ms    56 ms    56 ms  lo0-0.hnv2-j.mcbone.net [62.104.191.205]
  5    60 ms    59 ms    60 ms  L0.dus1-g.mcbone.net [62.104.191.141]
  6   147 ms   147 ms   147 ms  ny-iix.above.net [198.32.160.22]
  7   148 ms   149 ms   148 ms  so-4-0-0.mpr1.lga1.us.above.net [64.125.30.17]
  8   150 ms   147 ms   149 ms  so-3-0-0.cr2.lga1.us.above.net [64.125.27.149]
  9   152 ms   152 ms   150 ms  so-1-0-0.mpr2.iad1.us.above.net [64.125.28.65]
10   150 ms   150 ms   151 ms  so-1-0-0.cr2.dca2.us.above.net [64.125.28.129]
11   149 ms   148 ms   149 ms  so-0-0-0.cr1.dca2.us.above.net [64.125.29.121]
12   161 ms   160 ms   160 ms  so-5-0-0.mpr2.atl6.us.above.net [64.125.28.50]
13   160 ms   160 ms   160 ms  so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
14   171 ms   171 ms   172 ms  so-4-0-0.mpr2.iah1.us.above.net [64.125.29.70]
15   174 ms   173 ms   173 ms  t289.216-200-251-162.iah1.us.above.net [216.200
251.162]
16   173 ms   171 ms   172 ms  gphou-66-98-241-27.ev1.net [66.98.241.27]
17   173 ms   173 ms   172 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
18   172 ms   171 ms   172 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

19   173 ms   174 ms   173 ms  ev1s-67-15-135-18.ev1servers.net [67.15.135.18]


Ablaufverfolgung beendet.

My OS is WinXP with SP2
Connection is WLAN with software firewall and hardware firewall/site filter/adban's

Everything worked well - until today.
Something wrong with the server(s)?
Weird that there's no timeout (trace route) + I can reach the sound.msgplus.net site with both firefox + IE

Btw, is there any way to search for or add specific sounds from the toplists?

EDIT: Ok, figured out the "play toplist sounds" thingie lol... sound id! hehe
But I still need help with playing/sending sounds though...

EDIT2: The integrated sounds work well...and I can listen to the custom made/downloaded sounds as well.
Only problem is that I cannot send 'em.

The server doesn't seem to have been experiencing any problem today, did you try checking your firewall settings?

Well, I have deactivated both firewalls (sw+hw) and set my router to DMZ (Demilitarized Zone) with my local IP adress to let all through.

Guess? Nothing changed... still cannot send any sound.

Is there any way to re-install msgplus completely but keeping the custom away-status, sounds, ... ?


EDIT:  (sorry for all those edit's hehe... but that pi**es me off and I tried for about 5 hours now)
I can record my own sounds with microphone and succesfully send 'em to the server, BUT as soon I want to send ANY sound it says "Service unavailable, please try again later" or something similar (german error message).
Only the integrated (with text message) sounds work properly...
Waaaaah!

quote:

---

Originally posted by SmashD
Is there any way to re-install msgplus completely but keeping the custom away-status, sounds, ... ?

---

Yes, thats possible. You can save your settings by going to Plus > Preferences..on the bottom right you will see save/load. Save all possible settings and place that file outside the Plus! folders (so it wont be deleted when you delete that one). You can save all custom sounds by making a soundpack: click the Plus! icon in main MSNM screen > open soundlibrary > add new sounds > export existing sounds...

After you've done all that you can uninstall Plus! including preferences and plugins, reboot, remove Messenger Plus! folder(s) from programfiles folder and then reinstall. Load the preferences same way as you saved them and add your personal soundpack and all will be as it was

Good luck! If it isnt working after that check all possible causes/solutions in the first post of this thread again. Let us know if its solved.