Shoutbox

Hi,

I seem to have a problem with logging in on messenger since yesterday when I got a message that there were an update on the version 7,5 available. After that I can´t logg in, I receive this report about a 80048883.

It tells me to check the firewall who might be the trouble BUT, it worked just fine until I clicked to update. And the link to update were just above the list with my contacts. So how can I fix this and what exactly seem to be the trouble ?

Sincerely

female.warrior

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Originally posted by Sunshine
Got 80048883 at sign in? We need you!

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Yes I did huh? and I haven´t been able to find an answer to what it means... really like your help.

what can I do ?

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We are trying to collect additional info from users receiving the 80048883 error code when they try to sign in. If you are using MSN Messenger 7.5 or Windows Live Messenger 8.0 and you get this error please send an email to ****@hotmail.com. We’ll help you sign in, and you'll be helping us make Messenger Better.

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E-mail to that addy and Microsoft/MSN people will help you out

quote:

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Originally posted by Sunshine

quote:

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We are trying to collect additional info from users receiving the 80048883 error code when they try to sign in. If you are using MSN Messenger 7.5 or Windows Live Messenger 8.0 and you get this error please send an email to ****@hotmail.com. We’ll help you sign in, and you'll be helping us make Messenger Better.

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E-mail to that addy and Microsoft/MSN people will help you out

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I´ll do that. Appreciate the help

quote:

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Originally posted by female.warrior
I´ll do that. Appreciate the help

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You're welcome

I'm sure Microsoft/MSN will be pleased with your help too, the more info they collect about this problem the better they can prevent em in the future

quote:

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Originally posted by Sunshine

quote:

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Originally posted by female.warrior
I´ll do that. Appreciate the help

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You're welcome

I'm sure Microsoft/MSN will be pleased with your help too, the more info they collect about this problem the better they can prevent em in the future

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Thanx so much . Must say, you´re most kind *s*

For all those who suffer from this errormessage i bump this thread with the solution

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A few days ago we asked for your help if you were getting error 80048883. Thanks to all the users who responded, and thanks to our help team, we now have the solutions. They're a little long, but they work. We'll make sure the next version doesn't have the same problems.

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Source: Got 80048883 at sign in? The solution is here.
If the below solutions do not work i advice you to visit this page!


MSN Messenger 7.5
If you are using MSN Messenger 7.5, please follow the steps below:

1. Go to http://clientconfig.passport.net/ppcrlconfig.bin
- Download that file
- Rename it to ppcrlconfig.dll
- Drop it in C:\Documents and Settings\[Windows USER]\Application Data\Microsoft\IdentityCRL
This folder might be hidden so make sure you have "show hidden folders/files" enabled. To do this open any folder, go to tools > folder options > view (second tab) and scroll down in the list till you find "show hidden folders/files"..check that.
2. Attempt to sign in again.



Windows Live Messenger Beta
If you are using Windows Live Messenger Beta, please follow the steps below:

1. Clear the SSL Cache:
- Start Microsoft Internet Explorer.
- On the Tools menu, click Internet Options, and then click the Content tab.
- Under Certificates, click Clear SSL State.
- When you receive the message that states that the SSL cache was cleared successfully, click OK.
2. Clear the temporary Internet Files:
- Start Microsoft Internet Explorer.
- On the Tools menu, click Internet Options, and then click the General tab.
- Under "Temporary Internet Files", click on "Delete Files".
- Check "Delete Offline content" and click on OK twice.
3. Reregister SSL security libraries.
To do this, click Start, click Run, and type in each command below and hit ENTER.
Note: After each command is executed successfully, you will receive a "DllRegisterServer succeeded" message. Wait until you receive this message before you continue to the next command.
- REGSVR32 softpub.dll
- REGSVR32 wintrust.dll
- REGSVR32 initpki.dll
- REGSVR32 Rsaenh.dll
- REGSVR32 Mssip32.dll
- REGSVR32 Cryptdlg.dll
- REGSVR32 Dssenh.dll
- REGSVR32 Gpkcsp.dll
- REGSVR32 Slbcsp.dll
- REGSVR32 Sccbase.dll
4. Remove all Microsoft related entries from the "Untrusted Publishers" list.
- Open Internet Explorer.
- Click on the Tools menu followed by Internet Options.
- Go to Content tab.
- Choose Certificates.
- Go to Untrusted Publishers tab.
- Delete all the entries in Untrusted Publishers that have Microsoft Corporation under the "Issued to" list.
5. Adjust your Microsoft Internet Explorer security settings:
- Start Internet Explorer.
- On the Tools menu, click Internet Options, and then click the Advanced tab.
- In the Security section, make sure that all the following check boxes are selected:
    - Clear the Check for server certificate revocation check box.
    - Use SSL 2.0
    - Use SSL 3.0
6. Verify the date and time settings on your computer:
- Click Start, click Run and type in control timedate.cpl and hit ENTER.
- Verify that the date and time settings are set correctly.
7. Clear the entry in the Hosts file:
- Click Start, click Run and type %windir%\system32\drivers\etc and hit ENTER.
- In the Microsoft Windows Explorer folder window that opens, look for the Hosts file.
- Right-click the Hosts file, click Open with, and then click Notepad.
- Delete any entries that relate to the passport.com domain, such as Loginnet.passport.com, LoginMSNIA.passport.com, or Login.passport.com, passport.net
- Save and then close the Hosts file.
8. Clear the DNS cache:
- Click Start, click Run, type cmd, and then click OK.
- At the command prompt, type ipconfig /flushdns, and then press ENTER. This command flushes all the DNS entries that have been cached.
9. Restart the computer and try to sign into Messenger again.

If you are running a firewall, and if the computer is running third-party (non-Microsoft) software or firewall software, such as ZoneAlarm, Norton Internet Security, or McAfee, make sure that the software is set to let MSN Messenger operate, and then try to sign in to MSN Messenger again. Visit the following Web site for information about the most common firewalls: http://messenger.msn.com/help/issues.aspx


Edit: put in instructions how to show hidden folders