What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » Skype & Technology » Skype & Live Messenger » Messenger - Audio works, video doesn't

Messenger - Audio works, video doesn't
Author: Message:
Alcibiades
New Member
*


Posts: 3
Joined: Sep 2007
O.P. Messenger - Audio works, video doesn't
I'm running Windows Live Messenger on XP.

When I connect to someone, in an attempt to chat using video, they can see themselves (in the preview screen), they can hear me and they can see me.

I can see myself (in the preview screen), I can hear them BUT instead of seeing their video, I just get the 'green man' icon next to a picture of a camera with a line through it (see the attached screen dump).

I know their camera is on, as they can see themselves.
I know my camera is working as both they and I can see me.
I now the connection is up, as we can hear each other.

Is the problem at my end (receiving images) or theirs (sending images)?

How can I locate the issue?

Any suggestions gratefully appreciated.

.doc File Attachment: Doc2.doc (110 KB)
This file has been downloaded 116 time(s).
09-29-2007 01:39 PM
Profile E-Mail PM Find Quote Report
djdannyp
Elite Member
*****

Avatar
Danny <3 Sarah

Posts: 3546
Reputation: 31
37 / Male / Flag
Joined: Mar 2006
RE: Messenger - Audio works, video doesn't
does their webcam work with other contacts?

are you able to view other contacts' webcams?

does it work if you just send webcam rather than doing video call?

are their webcam drivers up to date?


there's a few to get you started :P
[Image: 1ftt0hpk-signature.png]
AutoStatus Script || Facebook Status Script
5185 days, 13 hours, 53 minutes, 12 seconds ago
09-29-2007 06:31 PM
Profile E-Mail PM Find Quote Report
Alcibiades
New Member
*


Posts: 3
Joined: Sep 2007
O.P. RE: Messenger - Audio works, video doesn't
Thanks for the reply.
In order:
1) No idea - neither of us know anyone else who has a webcam
2) Ditto
3) Not sure what you mean, here? What does sending webcam entail?
4) Yes, definitely
10-02-2007 12:23 PM
Profile E-Mail PM Find Quote Report
Oxy
Veteran Member
*****

Avatar

Posts: 1368
Reputation: 24
30 / Male / Flag
Joined: Jul 2006
RE: Messenger - Audio works, video doesn't
quote:
Originally posted by Alcibiades
3) Not sure what you mean, here? What does sending webcam entail?
press the little camera button under the avatar.
[Image: dotlukas.gif]
10-02-2007 12:33 PM
Profile E-Mail PM Find Quote Report
Alcibiades
New Member
*


Posts: 3
Joined: Sep 2007
O.P. RE: Messenger - Audio works, video doesn't
Thanks a lot (can't tell I'm new to this at all, can you?).

I'll test that out when I get home.
10-02-2007 12:58 PM
Profile E-Mail PM Find Quote Report
djdannyp
Elite Member
*****

Avatar
Danny <3 Sarah

Posts: 3546
Reputation: 31
37 / Male / Flag
Joined: Mar 2006
RE: Messenger - Audio works, video doesn't
for the first question, you don't need to know any other contacts who have a webcam.....your friend just need to send their webcam to another contact to find out if they can see the picture, this will enable you to partially find out whether it is a fault on their end, or a fault on your end

sending webcam is not the same as having a video conversation

This post was edited on 10-02-2007 at 07:21 PM by djdannyp.
[Image: 1ftt0hpk-signature.png]
AutoStatus Script || Facebook Status Script
5185 days, 13 hours, 53 minutes, 12 seconds ago
10-02-2007 07:20 PM
Profile E-Mail PM Find Quote Report
« Next Oldest Return to Top Next Newest »


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On