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Serious help. Hacked?
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alegator
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RE: Serious help. Hacked?
If you want to be 100% safe I would format the drive and do a clean Windows installation with a good firewall/AV (Norton INternet Security is a good one).
12-09-2008 01:02 PM
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vaccination
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RE: Serious help. Hacked?
quote:
Originally posted by alegator
If you want to be 100% safe I would format the drive and do a clean Windows installation with a good firewall/AV (Norton INternet Security is a good one).
No. Unnecessary hassle

The av would remove it perfectly fine. If you want to remove it manually just delete the exes and remove the registry settings, and the call made to the exe in the shell as mentioned in the link I gave earlier.


---
Would everyone please stop repeating everything already said too? Thanks.

This post was edited on 12-09-2008 at 01:11 PM by vaccination.
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12-09-2008 01:10 PM
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ShawnZ
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RE: Serious help. Hacked?
quote:
Originally posted by Vimto
I had to go off from the internet, they started controlling my mouse and stuff like that, pissed me off! They've deleted loads of files :s
Everytime I tried to go onto a site to download a firewall and stuff they were closing the windows. :@
Nothings happened so far this morning, i ran a virus scan and found some trojan files and removed them.
I'm taking my laptop into a repair shop just in case though.
Thanks everyone :)

...well, did you close kerne1.exe? and they were still able to control your computer?


also, how do you know they deleted files?
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12-10-2008 12:27 AM
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Curtis
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RE: Serious help. Hacked?
quote:
Originally posted by ShawnZ
quote:
Originally posted by Vimto
I had to go off from the internet, they started controlling my mouse and stuff like that, pissed me off! They've deleted loads of files :s
Everytime I tried to go onto a site to download a firewall and stuff they were closing the windows. :@
Nothings happened so far this morning, i ran a virus scan and found some trojan files and removed them.
I'm taking my laptop into a repair shop just in case though.
Thanks everyone :)

...well, did you close kerne1.exe? and they were still able to control your computer?


also, how do you know they deleted files?


I'm guessing this is all being done by remote so he either watched him delete them or he went to open the file and it wasn't there.
12-10-2008 12:52 AM
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albert
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RE: Serious help. Hacked?
Did you try logging into safemode? Can they control the window in that mode too?

quote:
Originally posted by vaccination
quote:

Originally posted by alegator
If you want to be 100% safe I would format the drive and do a clean Windows installation with a good firewall/AV (Norton INternet Security is a good one).

No. Unnecessary hassle
I don't know, when stuff like that happens, I always reformat, just to be sure everything's gone. If one thing passed by, another probably did as well, and although the cleaners usually do an ok job, you need the cleaner to detect it, which gets a little harder.
12-10-2008 01:39 AM
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Adeptus
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RE: Serious help. Hacked?
quote:
Originally posted by vaccination
No. Unnecessary hassle
Formatting is not "unnecessary" by any means here and definitely the best idea yet.

This is different from a regular malware infection because there obviously is an individual actively controlling the machine.  Who knows what other backdoors they have set up by now and what else they have installed that the virus/spyware scanners have no clue about.

Although it sounds like this might be the doing of someone Vimto knows (most random "hackers" wouldn't be interested in revealing they have control of the computer) and it is a personal computer, this is a full-blown security compromise and the only true and proven response to that is wipe and format.  She could physically disconnect the computer from the net long enough to back up non-executable data files, but format is the only way to be sure this machine will be trustworthy ever again.
12-10-2008 04:07 AM
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vaccination
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RE: Serious help. Hacked?
quote:
Originally posted by Adeptus
quote:
Originally posted by vaccination
No. Unnecessary hassle
Formatting is not "unnecessary" by any means here and definitely the best idea yet.

This is different from a regular malware infection because there obviously is an individual actively controlling the machine.  Who knows what other backdoors they have set up by now and what else they have installed that the virus/spyware scanners have no clue about.

Although it sounds like this might be the doing of someone Vimto knows (most random "hackers" wouldn't be interested in revealing they have control of the computer) and it is a personal computer, this is a full-blown security compromise and the only true and proven response to that is wipe and format.  She could physically disconnect the computer from the net long enough to back up non-executable data files, but format is the only way to be sure this machine will be trustworthy ever again.
I highly doubt it's a pro 'hacker' though, more than likely just a ex-friend who found out about it and wants to scare/piss her off. Most hackers don't try and remote control all their victims and then talk to them =p

This post was edited on 12-10-2008 at 08:16 AM by vaccination.
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12-10-2008 08:15 AM
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Jarrod
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RE: Serious help. Hacked?
my advice, use a router

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12-10-2008 11:39 AM
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Wally
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RE: Serious help. Hacked?
Just save your self all this trouble and format although you might be able to figure out what it is at the end of the day your pc has been infected. i know from expeirience , i know how these people hack and if this is what i think it is he has injected a single script or file that cannot simply be seen or removed. and your never gonna feel safe until you format. i always say once your pc is infected you can never totaly get rid of it.

also by cannot be removed i mean if he has injected this file into one of your critical system files you cant afford to delete it because it will cause windows not to run.
Careful don't summon the fail whale.
12-10-2008 12:46 PM
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ShawnZ
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RE: Serious help. Hacked?
quote:
Originally posted by Adeptus
format is the only way to be sure this machine will be trustworthy ever again.

but what if they wrote malicious code to the bios!1
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12-10-2008 01:14 PM
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