Shoutbox

Ok i installed WLM 9 version 14 but i didn't like how it was acting with messenger plus! live so i uninstalled it....

....Big mistake....

Now when i try to reinstall WLM beta 2 i get this:

quote:

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There was a problem with this installation. Windows live suite was not installed.

System error details:
Code: 0x8000ffff
Description: Catastrophic Failure.

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I don't like the sound of that. Also when i try to install any other version from before the install fails saying that it could not install messenger and to try again also its reading that i have WL photo gallery and WL writer but there is no sign of anything windows live on my computer. i remember the uninstaller saying that WL photo gallery and WL writer were removed but clearly they were not.

If you guys could just get me back to 9.0 beta 1 that would be great. thank you.

quote:

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Originally posted by Jonathan Kay

As a first step, try out ZapMessenger to see if it can remove the leftover Messenger install
entries:
http://messenger.jonathankay.com/redir/zapmessenger.asp

If that worked, then download and install 8.5 directly from this MSI (just Run):
http://messenger.jonathankay.com/redir/wlm85.asp

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Quote above from:
Error Code 0x8000FFFF

Related posts:
Very odd message: can't install WLM 8.5 due to a 'catastrophic failure'
8.5 problem

Ok thanks to zapmessenger and windows install cleanup i mananged to get WLM 14.0.5027.908 (the previous version of WLM 9 beta) back.

But now it gives me this all the time:

quote:

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Signing into windows live messenger beta failed because the service is temporarily unavailable. please try again later.

Error code: 80004002

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and also the "plus!" tab isnt showing up at all in the menu bar.

You'd be best to downgrade to WLM 8.5 until Plus! is updated for the latest WLM2009.

WLM 8.5 is stable and has no bugs.. also Plus! works fine with it.

quote:

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Originally posted by Chris4
You'd be best to downgrade to WLM 8.5 until Plus! is updated for the latest WLM2009.

WLM 8.5 is stable and has no bugs.. also Plus! works fine with it.

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i agree theres just too many serious bugs even though its very nice.

ok now so how do i uninstall it the right way so i dont have to go through the same stuff you just talked me out of?

Erm.. well the proper way to uninstall is to go to Add/Remove Programs, then uninstall Windows Live Messenger. It works 99% of the time.

If you come across problems, use the ZapMessenger again, then install the direct 8.5 MSI.

quote:

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Originally posted by Chris4
Erm.. well the proper way to uninstall is to go to Add/Remove Programs, then uninstall Windows Live Messenger. It works 99% of the time.

If you come across problems, use the ZapMessenger again, then install the direct 8.5 MSI.

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ok sloved. thank you for the help.

ill wait a few months until 9.0 is stable to try to upgrade again.