Originally posted by toddy
carphonewarehouse now sucks tbh, when they first started doing the (hidden) online deals, you could get contracts that cost nothing and the expensive one's were like £2.99. The best one i got was 1000mins & 1000texts on 3, with a free nokia (fairly good model as well). £30 a month, £30 a month auto cash back, now its all shitty phones and £10/20+ a month, and stupid long contracts
Couldn't agree more.
British mobile phone contracts are slowly getting more expensive and even worse. I'm with 3 at the moment. A company that don't seem to care about their existing customers - only the new ones.
I called up my the local guys at 3 (India) to get the internet on my phone (an extra £4.99 per month) and I was forced to have it for two months. Which was fair enough as I thought I'd need it more than I actually did - turned out I cancelled it after the two months. Anyway, I digress. Little did I know that with the contract I am on
, I should be getting unlimited internet for free anyway. Turns out it's only for new customers who are paying the same as I am and for less time.
At the moment just for my package I've paid a total of £609 since August '07. Including an estimated £1 for picture messages, internet usage etc but not for any add-ons that I purchased.
Why am I so annoyed? The reason is simple. It's a well known fact that it's cheaper to keep an existing customer than it is to seek a new customer so they should be letting me know when I'm eligible for free texts, free calls and so on and so forth. Instead the only thing they care about is making me pay the same price for fewer privileges than newer customers and then get all concerned when I don't want to renew my contract. Which, by the way, I'm not going to do.