Shoutbox

If you didn't already know, you can get a free upgrade from 300k to 1mb.
But you've got to ring them. It's completely free.

More Info: Click here

Phone: Cable Modem Support - 0845 6500121

Can't you do it online? I was trying to before but we can't remember our main @ntlworld.com account name

I made a thread about this a couple of weeks back:

ntl upgrading boardband speed

The info about it that was posted on neowin.net a couple of weeks ago:

NTL Broadband Upgrades Official Information

Personally I found this a little bit of a farce, when BT were upgrading people they didn't do it by making you have to find out and phone up. It was just automatic, NTL

4 days until i get a broadband upgrade from 512 Kb Down to 2048 Down

Though the 128 Kb Up will continue