Shoutbox

I was promted to download the new version of Messenger Plus but everytime i go to download it, the download goes ok but it cannot install. Its says there's an error. I've tried to download the update using this method a few times but the same thing happens. Now when i reboot my computer an error message appears saying 'instalation error or setup error with a error code 000D'. I downloaded the newer version directly from your site and it worked fine however the error message still appears on start up and i want to get rid of it!! Any ideas?
Thanks x

All i found about 000D is that this is a Win95 driver, are you using Windows 95?

Things i found on this site :
Windows 95 is well know for it's: Recurring 'Fatal Exception 0E' errors occur when the PC boots up. Fatal exception errors are Windows 95's way of preventing programs or drivers from performing operations in the PC's processor that aren't allowed or will destroy data. The source of the problem could be a buggy driver or program, faulty memory, or a bug in Windows 95.

How to Determine a Device Driver's Source
1.The device driver name may suggest the name of the program that installed it. For example, CCVKD is the virtual keyboard device driver installed by Carbon Copy. Virtual devices often begin with the letter "V" and end in the letter "D." For example, VNAVD is the Norton Anti- Virus device driver.

If you are successful in identifying the source of the driver, remove the corresponding program.

2.The device driver name may begin with the letters "NW," suggesting that it may be a Novell NetWare networking driver. Other clues that may identify a driver as network-related are the presence of the letters "NDIS," "NET," or "SERVER."

3.If you are unable to identify the program or component that installed the driver, search the [386Enh] section of the System.ini file for a line with the following form

Device=<DeviceName>.386

where <DeviceName> is the name of the device driver, possibly with a path, or possibly with a slightly modified name. For example:

Device=ccvkd.386

4.If the driver that needs to be replaced is one of the Windows 95 standard drivers, run Windows 95 Setup again, and choose to verify the installation.

The following table lists virtual device drivers you may encounter.

Legend:

# - Indicates a standard Windows 95 driver.

! - Indicates a standard Windows 95 driver that may have been replaced by a third-party product.

$ - Indicates a driver provided by a third-party manufacturer.

3.0 - Indicates a driver from Windows 3.0.

3.1, 3.11 - Indicates device drivers that have been superseded by drivers in Windows 95

ID    Driver
No.   Name      Driver Description
-----------------------------------------------------------------------
#      0001  VMM       Virtual Machine Manager
#      0002  DEBUG     WDEB386 Kernel Debugger
!      0003  VPICD     Virtual Programmable Interrupt Controller Device
#      0004  VDMAD     Virtual Direct Memory Access Device
!      0005  VTD       Virtual Timer Device
#      0006  V86MMGR   Virtual 8086-mode Memory Manager
#      0007  PAGESWAP  Demand Paging Swap Device
#      0008  PARITY    Parity-checking Device
#      0009  REBOOT    System Reboot Device
!      000A  VDD       Virtual Display Device
#      000B  VSD       Virtual Sound Device
!      000C  VMD       Virtual Mouse Device
!      000D  VKD       Virtual Keyboard Device
!      000E  VCD       Virtual Communications Device
!      000F  VPD       Virtual Printer Device
3.1    0010  BLOCKDEV  Block Device Driver
#      0010  IOS       Input/Output Supervisor
#      0011  VMCPD     Virtual Math Coprocessor Device
#      0012  EBIOS     PS/2 Extended BIOS Device Driver
#      0013  BIOSXLAT  BIOS Translation Device Driver
#      0014  VNETBIOS  Virtual NetBIOS Device Driver
#      0015  DOSMGR    MS-DOS Device Driver
#      0017  SHELL     Shell Interface Device
#      0018  VMPOLL    Virtual Machine Polling Detection Device
! 3.1  001A  DOSNET    MS-DOS Network Interface Driver - This driver is  often replaced by third-party network drivers
!       001B  VFD       Virtual Floppy Device
$!     001C  LOADHI    EMM386 Memory Manager Driver - This driver is often  replaced by third-party memory managers
#      0020  INT13     Fixed Disk Interrupt Driver
! 3.1  0021  PAGEFILE  Paging File Device - This driver is often replaced  by RAM-doubling software
         0022  SCSI      SCSI Device
         0023  MCA_POS   MCA_POS Device
         0024  SCSIFD    SCSI FastDisk Device
         0025  VPEND     Pen Device
3.1    0026  APM       Advanced Power Management Device
#      0026  VPOWERD   Virtual Advanced Power Management Device
#      0027  VXDLDR    VxD Loader device
#      0028  NDIS      NDIS wrapper
#      002A  VWIN32    Windows 95 Win32 Support Driver
#      002B  VCOMM     Windows 95 Communications Device Driver
#      002C  SPOOLER   Print Spooler
3.1    002D  WIN32S    WIN32S Driver
3.11   0031  VNB       NetBEUI Driver from Windows for Workgroups
3.11   0032  SERVER    NetBEUI Driver from Windows for Workgroups
#      0033  CONFIGMG  Plug and Play Configuration Manager
3.1    0034  DWCFGMG   Configuration Manager for Windows 3.1 and MS-DOS
#      0035  SCSIPORT  I/O Subsystem Miniport Loader/Driver
#      0036  VFBACKUP  Helper Driver for Backup Applications
#      0037  ENABLE    Accessibility Driver
#      0038  VCOND     Virtual Console Device for WIN32 Console Subsystem
#      003C  ISAPNP    ISA Plug and Play Enumerator
#      003D  BIOS      BIOS Plug and Play Enumerator
#      003E  WINSOCK   Windows Network Sockets
#      003F  WSIPX     Windows Network Sockets for IPX
#      0040  IFSMGR    Installable File System Manager
#      0041  VCDFSD    CD-ROM File System Driver
#      0042  MRCI32    Microsoft Real-time Compression Driver
#      0043  PCI       PCI Plug and Play Enumerator
#      0045  EISA      EISA Plug and Play Enumerator
#      011F  VFLATD    Linear Frame Buffer Video Driver
#      0442  VTDAPI    Multimedia Timer Services Driver
3.0    0444  VADMAD    Auto-initialize DMA
!      0445  VSBD      Sound Blaster (Windows Resource Kit) [ASCII 150] This driver
                 is often replaced by third-party sound drivers
#      0460  UNIMODEM  Universal Modem Driver
#      0480  VNETSUP   Network Support Driver
#      0481  VREDIR    Network Redirector

#      0483  VSHARE    File Sharing Support Driver
3.11   0484            Old IFSMGR from Windows for Workgroups
#      0486  VFAT      32-bit File System Driver
#      0487  NWLINK    32-bit IPX/SPX-compatible Protocol
#      0488  VTDI      TCP/IP Driver
#      0489  VIP       TCP/IP Driver
#      048A  VTCP      TCP/IP Driver
#      048B  VCACHE    Cache Manager
#      048C  VUDP      User Datagram Protocol Driver
#      048E  NWREDIR   Windows 95 NetWare-compatible Redirector
#      0491  FILESEC   File Security Driver
#      0492  NWSERVER  Windows 95 NetWare-compatible File Server
#      049B  VNBT      NetBIOS Transport for TCP/IP


You may find more information in Microsoft knowledge base

quote:

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Originally posted by Absorbation
download it from the site

Then install like normal

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quote:

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Originally posted by miss_mattingley
I downloaded the newer version directly from your site and it worked fine...

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quote:

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Originally posted by Sunshine
All i found about 000D is that this is a Win95 driver, are you using Windows 95?

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Not to totally nullify everything you jsut said Sunshine, it's good information, but aren't the newer versions of Plus! incompatable with 95?

quote:

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Originally posted by Ddunk
Not to totally nullify everything you jsut said Sunshine, it's good information, but aren't the newer versions of Plus! incompatable with 95?

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Yeah, it most likely is incompatible..but there was no other info on 000D (not what i could find anyways, besides this and a Mac error), maybe you can give it a try?

Need sleep...nn.

Hi i'm not running windows 95 i've got XP with SP2?! I don't really understand where the setup file is on my computer or how i can delete it?

I advice you to do a regclean with TweakNow RegCleaner Standard. This program is free.

Also do ad/spyware scans with Ad-Aware SE Personal Edition 1.06 and Spybot - Search & Destroy 1.4. These programs are also free.

If you could take a screenshot of the errormessage and post it here it might help us a lil further.

Hi i already had spybot which i ran and it showed nothing unusual, just back web lite which i think is related to one of the applications i run. I downloaded the reg tweak thing and ran it. It idenitified a few safe to delete although there were 3 unknown paths all relating to:
HKEY_CLASSES_ROOT\clsid\{f83.... with values CamExl20.ax

I also run Norton System works, Anitvirus and Internet security 2005...not sure if that may have interferred, i thought i'd mention it anyway.

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For some reason it won't let me post an attachment the page just loads to server not found??

I can probably e-mail to someone tho?

You can also upload a picture at http://imageshack.us/

Just put the link to the screenshot inhere

http://img247.echo.cx/img247/7523/screenshot8ur.png

here it is i think lol

quote:

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Originally posted by miss_mattingley
I was promted to download the new version of Messenger Plus but everytime i go to download it, the download goes ok but it cannot install. Its says there's an error. I've tried to download the update using this method a few times but the same thing happens. Now when i reboot my computer an error message appears saying 'instalation error or setup error with a error code 000D'. I downloaded the newer version directly from your site and it worked fine however the error message still appears on start up and i want to get rid of it!! Any ideas?
Thanks x

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Are you sure the error comes from Messenger Plus? I ask this because I'm a bit confused about your description of the problem. And also because the title of the errorbox isn't the same as Messenger Plus! would use...

So maybe you can answer the individual paragraphs:

1) You said the error occurs when you install Messenger Plus!. You mean when you start the file "MsgPlus-354.exe"?

2) You also said the error occurs when you boot up in Windows. Now, Messenger Plus! doesn't set the entry "MsgPlus-354.exe" in any of your startup registry keys, thus this is somewhat puzzling. Unless the error also occurs when you start up the already installed Messenger Plus! "C:\Program Files\Messenger Plus!3\MsgPlus.exe"?

3) Give a full list of all your startup programs by downloading and using the program AutoRuns.
a) Download it
b) Run it and wait till it finishes searching
c) Choose the menu "File > Save As..."
d) Save the file and attach the file to your reply in this thread.