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Can't reinstall messenger
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Grievous
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O.P. RE: Can't reinstall messenger
Irony is such a pain in my ass.

I got the messenger downloaded, but the first time I try to sign in, it says the service is temporarily unavailable.

I'll try later, Thanks Chris.

This post was edited on 03-27-2010 at 12:54 AM by Grievous.
03-27-2010 12:16 AM
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djdannyp
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RE: Can't reinstall messenger
Did it give a specific error code?  Sometimes "Service temporarily unavailable" doesn't exactly mean that
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03-27-2010 01:28 AM
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Grievous
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O.P. RE: Can't reinstall messenger
The error code was 80040154.
03-27-2010 02:36 AM
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Chris4
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RE: Can't reinstall messenger
Here's the official solution for the 80040154 error:

quote:
Originally posted by Messenger Support Space
If you are receiving the error 80040111 or 80040154 when you sign into Messenger, please try the following:

1. Reregister msxml3.dll. To do so follow the steps below that are applicable to your operating system version:

1.a.Windows Vista [or 7]:
 
   1.a.i. Click "Start," click "All Programs," click "Accessories," and then right-click "Command Prompt."
   1.a.ii. Click "Run as administrator."
   1.a.iii. If you are prompted for an administrator password or for a confirmation, type the password or click "Continue."
   1.a.iv. Type the following command, and then press ENTER:
   REGSVR32 %windir%\system32\msxml3.dll
 
   1.a.v. If the file can be located and is available, you receive the following message:
   DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded.
 
   1.a.vi. If this step is not successful, go to step 2.
   1.a.vii. If this step succeeds, go to step 3.

1.b. Windows XP:
 
   1.b.i. Click "Start," click "Run," type the following command, and then click "OK":
   REGSVR32 %windir%\system32\msxml3.dll
 
   1.b.ii. If the file can be located and is available, you receive the following message:
    "DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded."
 
   1.b.iii.If this step is not successful, go to the next step.
   1.b.iv. If this step succeeds, go to step 3.

2. Reinstall MSXML3. To do so, follow the steps below:
 
   2.a. Visit this Microsoft Web site.
   2.b. Click the "msxml3.msi" link near the bottom of the page, and then follow the wizard to complete the installation.

3. Restart the computer, and then sign in to Windows Live Messenger again.
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03-27-2010 02:45 AM
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Grievous
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O.P. RE: Can't reinstall messenger
I am, quite honestly starting to get furious with this damn messenger.  That didn't fix it.  Is there anything else we can try?  If not, do you have an email address for the WLM staff so I can yell at them?
03-27-2010 04:24 AM
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Chris4
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RE: Can't reinstall messenger
quote:
Originally posted by Grievous
If not, do you have an email address for the WLM staff so I can yell at them?
Yelling at them will get you no where.

Research the error number on this forum and Google, where you'll find many things you can try.
Twitter: @ChrisLozeau
03-27-2010 06:29 AM
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Grievous
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O.P. RE: Can't reinstall messenger
Chris,

I've tried everything I could find, nothing works.  From what I could understand, a few people who have upgraded their Windows Live are experiencing this, and the only fix is to get an older version.

I thank you for all your help, but it seems as this is a fault on the Windows Live Team.  Is there an email I can contact them on?  I need to get my messenger working.  There is only so much of Meebo I can put up with.
03-28-2010 03:11 PM
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Chris4
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RE: Can't reinstall messenger
quote:
Originally posted by Grievous
from what I could understand, a few people who have upgraded their Windows Live are experiencing this, and the only fix is to get an older version.
WLM 2009 has been out for a while and has been a required upgrade, so by 'upgraded' do you mean the leaked WLM 2010? If so, you're bound to get problems and you won't receive support for it.

The Windows Live team can only tell you what we're telling you here. I don't believe it's a bug in the program and I don't believe you've tried enough to fix it.

According to this removing AVG Ani-Virus and/or nVidia Forceware Access Manager can fix the problem, so if you have either you need to do so.

Also try:
- Remove WLM with ZapMessenger.
- Do a complete clean install.

If none of the above works, its most likely not Messenger's fault, but your computer. Could be conflicting software, etc.

This post was edited on 03-28-2010 at 03:55 PM by Chris4.
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03-28-2010 03:45 PM
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Grievous
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O.P. RE: Can't reinstall messenger
I don't think I have the leaked version.  I hope not, anyway.

I know it will help, but it doesn't make sense to remove an anti-virus software just for a messenger.

I've tried ZapMessenger.

What is confusing me is, before I removed WLM, I couldn't sign in at all, which turned out to be on a global-scale problem.  Before that, everything was fine.  Then I remove it, and try to install it again.  Problems come back.  How in the hell could that be?

I'm sorry to sound like a grump, but I've used this for how long, and now I have issues?  If windows live would've put up a message saying they knew it was a global wide problem, I wouldn't of had a reason to remove it in the first place.

If nothing works, I am going to yell at windows live people.  There is no problem on my end, I've made sure of it.
03-28-2010 07:10 PM
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prankstare
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RE: RE: Can't reinstall messenger
quote:
Originally posted by djdannyp
Try using ZapMessenger to remove all traces of Windows Live Messenger, then re-download it from here and try to re-install

Ohh, thank you so much for this!

I have Windows 7 and firstly I had uninstalled MSN Live and then I just couldn't re-install it because the system thought it was already installed. This software cleared up the mess for the "80040154" error message for me! :)


PS: @grievous: if it's so urgent the need of MSN then just use some web-based MSN like meebo.com or try downgrading to something like MSN 8.5.

This post was edited on 04-01-2010 at 05:05 AM by prankstare.
04-01-2010 05:03 AM
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