Shoutbox

Guys.....

There is a wired problem Happened to me

i have NOKIA 5800 XPRESS MUSIC

TODAY I TRY TO SWITCH ON THE BLUETOOTH

IT DON'T WANT TO SWITCH ON AND SAY THIS ERROR:

: Unable To Perform Bluetoth operation :
I need help please[/color]

I have the same phone but have never experienced that problem.

Have you tried backing up all your files then doing a master reset?

Type *#7370* to do it, but make sure you back up via File Manager first.

That should fix it. If it doesn't, you should contact Nokia.

See what other people did who experienced the same problem.

P.S. You'd be better posting this on Nokia Support Discussions.

I Just Tried Now the Formatting it Formated But still da same problem Any more suggestion ?

Here's what should help:

Update the phone to the latest firmware.
Turn the bluetooth on, then off.
Completely drain the battery, remove it for 1 minute and fully recharge it.
After it's FULLY charged take it out for a minute, back in, bluetooth on and it should work.

Good Luck.

Someone reported that updating the firmware actually caused the problem, which seems to be your case.

So now there'd be no harm in checking for further firmware updates, one which may fix the problem.

If there isn't, you need to contact Nokia directly. They caused the problem, there's nothing more you can do.

Not that it helps, but just to report that mine works fine with Bluetooth on the very latest firmware

quote:

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Originally posted by djdannyp
Not that it helps, but just to report that mine works fine with Bluetooth on the very latest firmware

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Same here, so very strange.

Although, after recently updating, when I check the version (by pressing *#0000#) it says I have 40.0.005, yet the website says latest is 50.0.005, so not sure why it won't let me upgrade to that. What version do you both have?

quote:

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Originally posted by Chrissy
Here's what should help:

Update the phone to the latest firmware.
Turn the bluetooth on, then off.
Completely drain the battery, remove it for 1 minute and fully recharge it.
After it's FULLY charged take it out for a minute, back in, bluetooth on and it should work.

Good Luck.

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i update it but still i can turn on my bluetooh 

quote:

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Originally posted by Chris4
Someone reported that updating the firmware actually caused the problem, which seems to be your case.

So now there'd be no harm in checking for further firmware updates, one which may fix the problem.

If there isn't, you need to contact Nokia directly. They caused the problem, there's nothing more you can do.

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Chriss can u please tell me another suggestion >> bcuz Nokia here  in EGYPT it really sucks they are not professinal they just want money and then they say

SORRY, WE CAN'T SOLVE THIS PROBLEM

Please answer my question first: Which firmware version do you have? Check by pressing *#0000#

Edit: Someone with the same problem and same phone fixed the problem by doing a hard reset. Are you sure you did it correctly? Try this "3-finger solute" method too.

Edit2: On the Nokia Support Forums they found no solution, you have to go to your nearest Nokia Service Centre. You don't need to pay them anything, just get them to look at it.