quote:
Originally posted by miss_mattingley
I was promted to download the new version of Messenger Plus but everytime i go to download it, the download goes ok but it cannot install. Its says there's an error. I've tried to download the update using this method a few times but the same thing happens. Now when i reboot my computer an error message appears saying 'instalation error or setup error with a error code 000D'. I downloaded the newer version directly from your site and it worked fine however the error message still appears on start up and i want to get rid of it!! Any ideas?
Thanks x
Are you sure the error comes from Messenger Plus? I ask this because I'm a bit confused about your description of the problem. And also because the title of the errorbox isn't the same as Messenger Plus! would use...
So maybe you can answer the individual paragraphs:
1) You said the error occurs when you install Messenger Plus!. You mean when you start the file "MsgPlus-354.exe"?
2) You also said the error occurs when you boot up in Windows. Now, Messenger Plus! doesn't set the entry "MsgPlus-354.exe" in any of your startup registry keys, thus this is somewhat puzzling. Unless the error also occurs when you start up the already installed Messenger Plus! "C:\Program Files\Messenger Plus!3\MsgPlus.exe"?
3) Give a full list of all your startup programs by downloading and using the program
AutoRuns.
a) Download it
b) Run it and wait till it finishes searching
c) Choose the menu "File > Save As..."
d) Save the file and attach the file to your reply in this thread.