IRC has guidelines, if anything. Read the motd (type /motd). That's a basic, very basic, guideline.
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there's no need for a chat channel, people should go to irc to ask for help there are thousands of other channels to chat about life
You would disallow all channels except for #msgplus on the server? That's a complete waste of an ircd. Might as well move the channel to a big network such as EFnet or Undernet then. That would certainly make more sense. You're wanting to turn that whole server into a helpdesk thing where people are on duty, working 9-5 days for the sole purpose of help. I'm sorry but even in the workplace people chat. That's, in essence, what #banana is for. The fact that some of the members in #banana never help in #msgplus is solely their choice. There may be thousands of other channels on IRC to chat about life in, but #banana is the channel on the MsgPlus server for that, I do not see why people cannot accept that.
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That's what i said... it would dispower the forums...
How does 30 of the community regulars chatting on IRC dispower the forums? How does 30 people in a mass MSN convo dispower the forums? I'm sorry, but that doesn't make sense to me.
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I'm not trying to kerb the fun that can be had in IRC, but if you are going to flame people and stuff (which is no bad thing), do it from a non-op account.
Becoming an op on IRC doesn't mean you have to be all sugary sweet and nice all of a sudden. Being an op is about respect and competence; the channel owner respects you enough to give you access to be an op and trusts you have the competence to ban people who are behaving in a lame way on the channel - be it a regular or a newcomer. Just because you suddenly have an @ before your nick doesn't mean you have to stop swearing. Heh.
I've mentioned it before, but everyone should read this:
http://www.order.efnet.net/terms.html
I know it's a boring TOS but the ethics behind the wording and content sum up IRC very well.