wow AOL REALLY don't want to lose you do they
20 minutes on hold to then get put on hold for another 20 minutes while being transferred to a different customer services dept
then the conversation went roughly as follows:
AOL guy- Hello sir how can i improve your aol online experience today 
Me - Hello i'd like my MAC code so that i can change ISP's please
AOL guy - BUT sir, why would you want to change ISP's?
Me - Well for a start i keep getting disconnected even after all your so called help team helped me, Your company has slipped up one too many times in the past and recently just released a rather large list of searches from various AOL users which is a major breach of privacy and most importantly I've had a better offer from Talk Talk
Aol Guy - OH....B-B-BUT DID YOU KNOW that the talk talk package comes with a download limit! *he feels smug*
Me - Yes i did and There is no way i download 40GB in a month
AOL guy - The talk talk offer also has a fair usage limit so you can't download files! What do you use the internet for?
Me - I know of the fair usage policy and you can download and play games and surf the internet and do various other things just as well as i can on aol so can i please just have my mac code thank you
AOL Guy - Hmm that talk talk package is £20 i can offer you the same package through AOL for £12.99 *is lieing, AOL do not offer this at all and why would they charge £10 less for a better broadband package + Telephone + Line Rental*
Me - No i just want the MAC code please! thankyou
AOL Guy - ok so you want to cancel with AOL?
Me - Yes
AOL Guy - How has your experience been with aol and why are you choosing to move ISP?
Me - Poor and i've already told you this, may i please just have my MAC code?
AOL Guy - ok hold on
Me - *holds for 10 minutes*
AOL Guy - hello would you like us to forward all your emails to your new ISP?
Me - is there a charge?
Aol guy - yes 2.99 a month
Me - *checks with dad* ok yes we will have that service for 6 months only
AOL guy - ok please hold *probably has a wank here*
Me - *Gets tired of listening to the same hold music*
AOL guy - yes hello? that is now set up you will receive this service on your next bill
Me - ok thankyou
AOL guy - is there anything else i can help you with today?
Me - uhhhh the MAC code can i please have it?
AOL guy - yes hold on..... *cleans up after his wank*
Me - *really agrevated now*
AOL Guy - Hello? yeah i've sent an email to the main account holder you should receive it in 48 hours
Me - Can you forward the email to my other email please?
AOL Guy - certainly please hold
Me - 
AOL Guy - hello yes which email would you like to forward it to?
Me - anileator@gmail.com A-N-I-L-E-A-T-O-R-AT-G-M-A-I-L-DOT-COM
AOL Guy - ok please hold
Me - 
Aol guy - ok i have sent the email to that email also, is there anything else i can help you with today?
Me - No
Aol guy - Ok thankyou goodbye have a nice day
Me - yes bye.
Silly AOL in their training do they get told they get more money if they fuck off their customers and get the job done reeeeeeeeeaaaaaaaaaalllllllllllllly slowly?
/ 
