quote:
Originally posted by Coom
I registered because this worked great for me - and i didnt have to remove my alienguis thank goodness <3 alienware
Ok folks i had the same problem, "Windows live communication platform has encountered a problem and needs to close" but i have now solved it, (at least for myself).
I read a post by someone else saying that windows blinds was the problem, i use alienguise. For those that dont know, windows blinds is an appearance package that lets you change the look of your windows, i use XP so the standard look is a silver or blue header bar with a red square and white X as the close button.
OK this is what i did,
Click your start menu and click on the search button.
Where it asks what to search, select All files and folders.
Set your search to look in your main hard drive, usually C.
Type in the search box wlcomm and click search.
Within a few seconds it will find two items, the second one on my search was the one i wanted. In the "Name" column it simply says wlcomm, in the "In Folder" column it says "C:\Program Files\Windows Live\Contacts.
Right click this one and select Properties.
Click the "compatibility" tab and under "Display settings" click the check box that says "Disable visual themes", you want a tick in this box after you have clicked it.
Click "OK" and you should now be able to use messenger without the error message box coming up.
I have signed in and out several times without any problems.
Oh yeah, i am still using Alienguise for those of you that uninstalled your appearance packages, you dont have to.
Hope this helps you guys out.
I too use alienguise and this exact rectification worked for me. Many thanks you are a star.