Shoutbox

I have none of the programs mentioned here.  In fact, I don't even think I've ever heard the name Sweet IM.  But I do have the problem.  No Plus! menu, colours don't show up as colours, but as codes rather.  It's simply not there.  I've reinstalled both Windows Live Messenger and Messenger Plus!, restarted my computer obviously and... not sure what else to try.

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Originally posted by Unrealevil
I have none of the programs mentioned here.  In fact, I don't even think I've ever heard the name Sweet IM.  But I do have the problem.  No Plus! menu, colours don't show up as colours, but as codes rather.  It's simply not there.  I've reinstalled both Windows Live Messenger and Messenger Plus!, restarted my computer obviously and... not sure what else to try.

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Is it possible you installed msgplus! while being on a non-administrator account?

Nope.  There's only one account on this computer.

Try installing Messenger Plus! in Safe mode.

Get into Safe Mode by pressing F8 as your computer starts up until you get a menu and one says "Safe Mode" and then once logged in safe mode, install it and then restart back into windows "normal mode" but just restarting your computer and letting it go through like you normally would. Then Log on and see if it worked.

Yes i have the same problem the plus icon on my msn live is not there when i've installed it on my computer

Did you try the safe mode instructions posted in the post above...I think maybe not.

well no i havent tryed that yet i'll give it a go

no that didnt work

Are you sure? because I think you didn't load into safe mode properly...you know if your in safe mode properly when you see safe mode on the 4 corners of the screen. So are you sure you loaded in safe mode and disabled all anti-virus and spyware programs just to be absolutely sure?

thats it i didnt disabled the anti-virus