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Plus messenger v5 on WLM 2011 randomly crashing
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linkinpark4175
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O.P. Plus messenger v5 on WLM 2011 randomly crashing
as title says, since i installed Plus messenger v5 on WLM 2011 it randomly crash or freeze.

This post was edited on 02-10-2011 at 02:45 PM by linkinpark4175.
02-10-2011 02:45 PM
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blessedguy
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RE: Plus messenger v5 on WLM 2011 randomly crashing
Are you using any scripts or skins? Also, by any chance, do you have any other Messenger add-on installed?
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02-10-2011 02:48 PM
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linkinpark4175
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O.P. RE: Plus messenger v5 on WLM 2011 randomly crashing
No scripts no scripts installed

[Image: plus1.png]
[Image: plus2.png]

Not sure what exactly is a messenger addon. (if its similar to messenger plus then no)
02-10-2011 03:19 PM
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w3by
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RE: Plus messenger v5 on WLM 2011 randomly crashing
I've experienced the same problem today.
Have you enabled the online chat logging? Because Messenger hasn't crashed yet after disabling this option for myself.
02-10-2011 07:16 PM
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linkinpark4175
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O.P. RE: Plus messenger v5 on WLM 2011 randomly crashing
Ya i thought the same and disabled it. Its been around 6 hours and no crash yet
02-10-2011 09:12 PM
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Robin_YH
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RE: Plus messenger v5 on WLM 2011 randomly crashing
[Image: 1297411559-20.png]
WLM Crashes all the time. I don't have scripts or skins. Is there a solution?
02-11-2011 12:17 PM
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Menthix
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RE: Plus messenger v5 on WLM 2011 randomly crashing
quote:
Originally posted by Robin_YH
Is there a solution?
quote:
Originally posted by w3by
Have you enabled the online chat logging? Because Messenger hasn't crashed yet after disabling this option for myself.
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02-11-2011 12:57 PM
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Robin_YH
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RE: RE: Plus messenger v5 on WLM 2011 randomly crashing
quote:
Originally posted by Menthix
quote:
Originally posted by Robin_YH
Is there a solution?
quote:
Originally posted by w3by
Have you enabled the online chat logging? Because Messenger hasn't crashed yet after disabling this option for myself.

No. Disabled ;)
02-11-2011 01:16 PM
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Ugosan
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RE: Plus messenger v5 on WLM 2011 randomly crashing
WLM 2011 on Windows 7 32bit sometime crashes for me too, when I close a conversation window, with online chat logging enabled.

If it can help, I found a way to reproduce the problem.

Log in WLM with online chat logging enabled and open a conversation window: write something and close the window. It will be not closed immediately, but you will see only the aero frame for few seconds:

[Image: cattura1h.png]


and, if you try to do something in the window, it will become black and "not responding" (image below).

[Image: cattura2r.png]


Then, WLM sometime crashes and, in the Event Viewer I see this:

code:
Nome registro: Application
Origine:       Application Error
Data:          19/02/2011 10:04:48
ID evento:     1000
Categoria attivitą: (100)
Livello:       Errore
Parole chiave: Classico
Utente:        N/D
Computer:      PC
Descrizione:
Nome dell'applicazione che ha generato l'errore: msnmsgr.exe, versione: 15.4.3508.1109, timestamp: 0x4cda7240
Nome del modulo che ha generato l'errore: MsgPlusLive.dll, versione: 5.0.0.702, timestamp: 0x4d5184be
Codice eccezione: 0xc0000005
Offset errore 0x00332de7
ID processo che ha generato l'errore: 0x770
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cbd0113c823066
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Windows Live\Messenger\msnmsgr.exe
Percorso del modulo che ha generato l'errore: C:\Program Files\Yuna Software\Messenger Plus!\MsgPlusLive.dll
ID segnalazione: 4ccb155e-3c07-11e0-8794-0016366ad241
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-19T09:04:48.000000000Z" />
    <EventRecordID>3210</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Ugo-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>msnmsgr.exe</Data>
    <Data>15.4.3508.1109</Data>
    <Data>4cda7240</Data>
    <Data>MsgPlusLive.dll</Data>
    <Data>5.0.0.702</Data>
    <Data>4d5184be</Data>
    <Data>c0000005</Data>
    <Data>00332de7</Data>
    <Data>770</Data>
    <Data>01cbd0113c823066</Data>
    <Data>C:\Program Files\Windows Live\Messenger\msnmsgr.exe</Data>
    <Data>C:\Program Files\Yuna Software\Messenger Plus!\MsgPlusLive.dll</Data>
    <Data>4ccb155e-3c07-11e0-8794-0016366ad241</Data>
  </EventData>
</Event>



This post was edited on 02-21-2011 at 12:55 PM by Ugosan.
02-21-2011 12:51 PM
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Menthix
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RE: Plus messenger v5 on WLM 2011 randomly crashing
quote:
Originally posted by Ugosan
crashes for me too, when I close a conversation window, with online chat logging enabled.
Yep, there is something in online logging which is causing crashes for some people. If you have such crashes, turn offline logging off for now. Yuna knows about the problem and is working on a fix.
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02-21-2011 01:47 PM
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