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Custom sound feature error report thread
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gav
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RE: Custom sound feature error report thread
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:

  1    18 ms    15 ms    15 ms  esr7.manchester5.broadband.bt.net [217.47.67.146
]
  2    14 ms    15 ms    15 ms  217.47.67.13
  3    15 ms    15 ms    15 ms  212.140.206.1
  4    14 ms    14 ms    14 ms  217.41.173.114
  5    15 ms    13 ms    15 ms  212.140.206.34
  6    14 ms    15 ms    15 ms  217.47.67.43
  7    14 ms    14 ms    15 ms  londonc-access3-s24.ukcore.bt.net [194.72.2.173]

  8    14 ms    15 ms    15 ms  core2-pos15-2.bletchley.ukcore.bt.net [194.74.16
.226]
  9    30 ms    15 ms    14 ms  core2-pos13-3.ilford.ukcore.bt.net [62.6.196.222
]
10    30 ms    30 ms    30 ms  core2-pos14-0.telehouse.ukcore.bt.net [194.74.65
.185]
11    29 ms    30 ms    30 ms  g5-2.mpr2.lhr1.uk.above.net [64.125.12.225]
12    30 ms    30 ms    30 ms  so-2-1-0.cr2.lhr3.uk.above.net [208.184.231.65]

13    30 ms    30 ms    30 ms  so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]

14    93 ms    93 ms    92 ms  so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
15   108 ms   108 ms   108 ms  so-6-0-0.mpr2.atl6.us.above.net [64.125.27.62]
16   108 ms   108 ms   108 ms  so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
17   124 ms   187 ms   124 ms  so-3-3-0.mpr2.iah1.us.above.net [64.125.29.66]
18   124 ms   124 ms   118 ms  t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
19   124 ms   124 ms   124 ms  gphou-66-98-241-28.ev1.net [66.98.241.28]
20   124 ms   124 ms   124 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
21   124 ms   124 ms   124 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

22   124 ms   139 ms   124 ms  ev1s-67-15-135-18.ev1servers.net [67.15.135.18]


Trace complete.

i use internet explorer6 with windowsxp sp2
i can can access msgplus sound server web page no problem





This post was edited on 11-01-2005 at 12:53 PM by gav.
11-01-2005 12:48 PM
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King Kane
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RE: Custom sound feature error report thread
I would say I have just one problem:

It may sound stupid to you, but not to me.

I made some Custom Emotion Sounds myself and I always ticked the option that says something like "Sound will not be available for other users" (I could only tell you the German name).

I thought this meant "Your friends won't be able to steal your personal sounds" and not "Your friends won't be able to hear them at all".

And now, that's the stupidity:
I can't find an option to change that matter.

If there is one, I am just as blind as always. Please tell me where to find it.

If there no one, I want a good, reasonable explanation for that, please.
12-10-2005 10:16 AM
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Sunshine
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O.P. RE: Custom sound feature error report thread
quote:
Originally posted by King Kane
I would say I have just one problem:

It may sound stupid to you, but not to me.

I made some Custom Emotion Sounds myself and I always ticked the option that says something like "Sound will not be available for other users" (I could only tell you the German name).

I thought this meant "Your friends won't be able to steal your personal sounds" and not "Your friends won't be able to hear them at all".

And now, that's the stupidity:
I can't find an option to change that matter.

If there is one, I am just as blind as always. Please tell me where to find it.

If there no one, I want a good, reasonable explanation for that, please.
"Mark private" only means the sound won't come up when another user uses the random sound feature to get new sounds. The sounds will still get into the soundlibrary of the person you send them to (they can't hear them otherwise and if they want they can pass them on too). Once you marked a sound private you can't change this.

The reason why your contacts can't hear them might be because your sound(s) didn't get uploaded (servers full or other temporary serverproblem), try again later on and it will work.

This post was edited on 12-10-2005 at 10:58 AM by Sunshine.
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12-10-2005 10:53 AM
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F10283
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RE: Custom sound feature error report thread
Hi im having exactly the same problem i cannot send custom sounds nor can i recieve then all i get is "there was an error contacting the server please try again later" i have tried disabling my firewall which still does not work.

ping results


Pinging sounds.msgplus.net [67.15.135.18] with 32 bytes of data:

Reply from 67.15.135.18: bytes=32 time=816ms TTL=52
Reply from 67.15.135.18: bytes=32 time=798ms TTL=52
Reply from 67.15.135.18: bytes=32 time=656ms TTL=52
Reply from 67.15.135.18: bytes=32 time=224ms TTL=52

Ping statistics for 67.15.135.18:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 224ms, Maximum =  816ms, Average =  623ms

tracer-t responds

.66.192]
  2   107 ms   109 ms   109 ms  ge7-0.3.lettuce.as5388.net [195.92.66.2]
  3   132 ms   120 ms   119 ms  pos0-0.ber-1.r18.telh.as5388.net [195.92.55.158]

  4   104 ms   120 ms   119 ms  900.g9-2.mpr2.lhr1.uk.above.net [208.185.156.134
]
  5   126 ms   120 ms   109 ms  so-2-1-0.cr2.lhr3.uk.above.net [208.184.231.65]

  6   116 ms   119 ms   120 ms  so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]

  7   188 ms   188 ms   190 ms  so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
  8   197 ms   199 ms   195 ms  so-6-0-0.mpr2.atl6.us.above.net [64.125.27.62]
  9   190 ms   200 ms   200 ms  so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
10   207 ms   200 ms   200 ms  so-3-3-0.mpr2.iah1.us.above.net [64.125.29.66]
11   575 ms   240 ms   210 ms  t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
12  1813 ms  1855 ms  1850 ms  gphou-66-98-241-28.ev1.net [66.98.241.28]
13  1894 ms  2221 ms  1997 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
14   235 ms   212 ms   249 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

15   211 ms   220 ms   209 ms  sounds.msgplus.net [67.15.135.18]

Im using Windows 98 Second edition (4.10.2222A)
Internet Explorer 6 SP1
with Messenger version 7.0.0816
12-15-2005 12:26 PM
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wj
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RE: Custom sound feature error report thread
quote:
Originally posted by F10283
1813 ms  1855 ms  1850 m


Looks like a routing problem, Even though you are able to connect, it's very slow getting there.

What kind of internet connection do you have?
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12-15-2005 07:12 PM
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F10283
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RE: Custom sound feature error report thread
Im currently on a maximum 56K connection although im getting a report that it may be ISDN 112K i have my modem set to maximum port speeds and i have data compression/error correction enabled. However when i did the ping tests earlier i may have had internet applications running in the background. I will try again without Messenger running and post the results

This post was edited on 12-15-2005 at 07:19 PM by F10283.
12-15-2005 07:17 PM
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wj
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RE: Custom sound feature error report thread
You may see alot of problems using the feature at 56k speeds, I've never tried it at that speed so I cant say.
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12-15-2005 10:23 PM
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F10283
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RE: Custom sound feature error report thread
do u think i should try an internet accelerator and then try and run custom sounds? do you think that would work?

Mind you it probably is something to do with my internet speed as ive had no real result in finding out exactly what it is. Ive had some sites tell me 112K and others tell me 38.8K. So all i know is its somewhere between 112K and 38.8K
12-15-2005 10:52 PM
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denviks
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RE: Custom sound feature error report thread
hi. i downloaded msg plus last night. my mate did so at the same time. his works and mine doesnt. i get no sounds at all that he sends. i get this after the name of the sound he sends ( try again ). its not automaticaly downloading itself. when i click on it it just flickers and does nothing. if i create a sound it uploads to the server ok but will not send. it says server is not availible. i have checked all the other settings ie firewall ect ect but no joy. i even disabled everything as sujested but still nothing, i am running on firefox and my internet exp is still installed an up to date. i am now at a complet loss. heres the results of the ping


Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:

  1     9 ms     8 ms     7 ms  10.67.32.1
  2     8 ms     8 ms     6 ms  cosh-t2cam1-b-v107.inet.ntl.com [80.3.162.157]
  3    12 ms   143 ms    10 ms  cosh-t2core-b-ge-wan62.inet.ntl.com [80.3.161.1
5]
  4    10 ms     9 ms     9 ms  gfd-bb-b-so-210-0.inet.ntl.com [62.253.188.253]

  5    14 ms    15 ms    12 ms  nth-bb-a-so-000-0.inet.ntl.com [62.253.185.97]
  6    32 ms    34 ms    32 ms  fran-ic-1-as0-0.inet.ntl.com [213.105.174.86]
  7    32 ms    31 ms    31 ms  po1-0.core01.fra03.atlas.cogentco.com [80.81.19
.63]
  8    36 ms    30 ms    31 ms  ten13-0-0.core01.fra03.atlas.cogentco.com [130.
17.1.221]
  9    34 ms    34 ms    34 ms  p15-0.core02.par02.atlas.cogentco.com [130.117.
.18]
10    35 ms    34 ms    36 ms  p12-0.core01.par01.atlas.cogentco.com [130.117.
.230]
11   114 ms   116 ms   116 ms  p14-0.core02.dca01.atlas.cogentco.com [66.28.4.
06]
12   114 ms   115 ms   114 ms  p15-0.core01.dca01.atlas.cogentco.com [66.28.4.
1]
13   150 ms   152 ms   151 ms  p3-0.core01.iah01.atlas.cogentco.com [66.28.4.9
]
14   151 ms   151 ms   150 ms  g0-3.na21.b015619-0.iah01.atlas.cogentco.com [3
.112.35.238]
15   154 ms   152 ms   153 ms  everyones_internet_2.demarc.cogentco.com [38.11
.25.158]
16   153 ms   154 ms   174 ms  gphou-66-98-241-29.ev1.net [66.98.241.29]
17   152 ms   158 ms   153 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
18   151 ms   155 ms   153 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

19   152 ms   152 ms   151 ms  ev1s-67-15-135-18.ev1servers.net [67.15.135.18



any help would be brilliant
01-19-2006 02:14 PM
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Patchou
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RE: Custom sound feature error report thread
Please send me an email to mplus@patchou.com, I'll try to work on this with you.
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01-21-2006 03:59 AM
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