|  PHILIPS Messenger Phone & Live Messenger issue. | 
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CrimL 
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Joined: Oct 2009 
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O.P.  PHILIPS Messenger Phone & Live Messenger issue.
 Hi, I had this phone for a while now and have been talking to my relatives abroad for a while now. however, couple of days ago after I installed Windows 7 I started getting a weird error message. I hope someone can help me out here. 
 
Her's what the problem is, whenever I try to call someone I get this message: "Not signed in to Windows Live Messenger" on the little screen of the PHILIPS phone, however I can see exactly who is online and offline, but I can't connect the call. 
 
OS: Windows 7 Pro Upgrade. 
Live Messenger: Version 2009 (Build 14.0.8089.726) 
Fresh batteries charged to full. 
 
Thank you. 
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| 10-27-2009 06:23 PM | 
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toddy 
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kcus uoy
  
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 RE: PHILIPS Messenger Phone & Live Messenger issue.
quote: Originally posted by CrimL 
Windows 7
  says it all  
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| 10-27-2009 06:35 PM | 
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CrimL 
New Member 
 
  
 
Posts: 7 
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Joined: Oct 2009 
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O.P.  RE: PHILIPS Messenger Phone & Live Messenger issue.
quote: Originally posted by toddy 
quote: Originally posted by CrimL 
Windows 7
  says it all
  
I was hoping this wouldn't be the case, are you definitely sure about that?  
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| 10-27-2009 06:49 PM | 
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toddy 
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kcus uoy
  
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Joined: Jun 2004 
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 RE: PHILIPS Messenger Phone & Live Messenger issue.
quote: Originally posted by CrimL 
quote: Originally posted by toddy 
quote: Originally posted by CrimL 
Windows 7
  says it all
   
I was hoping this wouldn't be the case, are you definitely sure about that?
  well since the issue started after u upgraded, i'm gonna go with almost certain  
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| 10-27-2009 06:56 PM | 
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CrimL 
New Member 
 
  
 
Posts: 7 
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Joined: Oct 2009 
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O.P.  RE: PHILIPS Messenger Phone & Live Messenger issue.
quote: Originally posted by toddy 
quote: Originally posted by CrimL 
quote: Originally posted by toddy 
quote: Originally posted by CrimL 
Windows 7
  says it all
   
I was hoping this wouldn't be the case, are you definitely sure about that?
  well since the issue started after u upgraded, i'm gonna go with almost certain
  
That's what I thought myself, but I am hoping there might be a different problem. 
 
I just remembered, there was some sort of an upgrade issue with Live Messenger while the initial install, I had to restart and than it was suddenly fixed. I'm gonna re-install Live Messenger to be on a safe side, though I can't figure out how to un-install it first, can't do it through the Control Panel and the installer doesn't have an un-install option, any suggestions?  
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| 10-27-2009 07:05 PM | 
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djdannyp 
Elite Member 
     
  
  
Danny <3 Sarah
  
Posts: 3546 Reputation: 31 
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Joined: Mar 2006 
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 RE: PHILIPS Messenger Phone & Live Messenger issue.
 In order to remove Windows Live Messenger you must remove "Windows Live Essentials" from the Programs & Features menu 
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| 10-27-2009 07:18 PM | 
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CrimL 
New Member 
 
  
 
Posts: 7 
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Joined: Oct 2009 
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O.P.  RE: PHILIPS Messenger Phone & Live Messenger issue.
quote: Originally posted by djdannyp 
In order to remove Windows Live Messenger you must remove "Windows Live Essentials" from the Programs & Features menu
  
That's the thing "Windows Live Essentials" is not in the Programs & Features menu, so I can't remove it that way.  
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| 10-27-2009 07:30 PM | 
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djdannyp 
Elite Member 
     
  
  
Danny <3 Sarah
  
Posts: 3546 Reputation: 31 
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Joined: Mar 2006 
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 RE: PHILIPS Messenger Phone & Live Messenger issue.
 What happens if you run the installer again?  Does it tell you that the Messenger component is installed? 
 
Can you do a system restore to before you installed Windows Live Messenger? 
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| 10-27-2009 07:34 PM | 
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CrimL 
New Member 
 
  
 
Posts: 7 
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Joined: Oct 2009 
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O.P.  RE: PHILIPS Messenger Phone & Live Messenger issue.
 Yea, it tells me that the Messenger is installed. And I can't do the System Restore because apart from AntyVirus Live Messenger was the first thing I installed after System Upgrade. 
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| 10-27-2009 07:47 PM | 
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djdannyp 
Elite Member 
     
  
  
Danny <3 Sarah
  
Posts: 3546 Reputation: 31 
39 /   /   
Joined: Mar 2006 
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 RE: PHILIPS Messenger Phone & Live Messenger issue.
Try using  ZapMessenger to remove Messenger and then re-install it  
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| 10-27-2009 07:56 PM | 
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