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PHILIPS Messenger Phone & Live Messenger issue.
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CrimL
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O.P. PHILIPS Messenger Phone & Live Messenger issue.
Hi, I had this phone for a while now and have been talking to my relatives abroad for a while now. however, couple of days ago after I installed Windows 7 I started getting a weird error message. I hope someone can help me out here.

Her's what the problem is, whenever I try to call someone I get this message: "Not signed in to Windows Live Messenger" on the little screen of the PHILIPS phone, however I can see exactly who is online and offline, but I can't connect the call.

OS: Windows 7 Pro Upgrade.
Live Messenger: Version 2009 (Build 14.0.8089.726)
Fresh batteries charged to full.

Thank you.
10-27-2009 06:23 PM
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toddy
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RE: PHILIPS Messenger Phone & Live Messenger issue.
quote:
Originally posted by CrimL
Windows 7
says it all
10-27-2009 06:35 PM
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CrimL
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O.P. RE: PHILIPS Messenger Phone & Live Messenger issue.
quote:
Originally posted by toddy
quote:
Originally posted by CrimL
Windows 7
says it all

I was hoping this wouldn't be the case, are you definitely sure about that?
10-27-2009 06:49 PM
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toddy
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RE: PHILIPS Messenger Phone & Live Messenger issue.
quote:
Originally posted by CrimL
quote:
Originally posted by toddy
quote:
Originally posted by CrimL
Windows 7
says it all

I was hoping this wouldn't be the case, are you definitely sure about that?
well since the issue started after u upgraded, i'm gonna go with almost certain
10-27-2009 06:56 PM
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CrimL
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O.P. RE: PHILIPS Messenger Phone & Live Messenger issue.
quote:
Originally posted by toddy
quote:
Originally posted by CrimL
quote:
Originally posted by toddy
quote:
Originally posted by CrimL
Windows 7
says it all

I was hoping this wouldn't be the case, are you definitely sure about that?
well since the issue started after u upgraded, i'm gonna go with almost certain


That's what I thought myself, but I am hoping there might be a different problem.

I just remembered, there was some sort of an upgrade issue with Live Messenger while the initial install, I had to restart and than it was suddenly fixed. I'm gonna re-install Live Messenger to be on a safe side, though I can't figure out how to un-install it first, can't do it through the Control Panel and the installer doesn't have an un-install option, any suggestions?
10-27-2009 07:05 PM
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djdannyp
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RE: PHILIPS Messenger Phone & Live Messenger issue.
In order to remove Windows Live Messenger you must remove "Windows Live Essentials" from the Programs & Features menu
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10-27-2009 07:18 PM
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CrimL
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O.P. RE: PHILIPS Messenger Phone & Live Messenger issue.
quote:
Originally posted by djdannyp
In order to remove Windows Live Messenger you must remove "Windows Live Essentials" from the Programs & Features menu

That's the thing "Windows Live Essentials" is not in the Programs & Features menu, so I can't remove it that way.
10-27-2009 07:30 PM
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djdannyp
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RE: PHILIPS Messenger Phone & Live Messenger issue.
What happens if you run the installer again?  Does it tell you that the Messenger component is installed?

Can you do a system restore to before you installed Windows Live Messenger?
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10-27-2009 07:34 PM
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CrimL
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O.P. RE: PHILIPS Messenger Phone & Live Messenger issue.
Yea, it tells me that the Messenger is installed. And I can't do the System Restore because apart from AntyVirus Live Messenger was the first thing I installed after System Upgrade.
10-27-2009 07:47 PM
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djdannyp
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RE: PHILIPS Messenger Phone & Live Messenger issue.
Try using ZapMessenger to remove Messenger and then re-install it
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10-27-2009 07:56 PM
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