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random blank title bar
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TylerG
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RE: random blank title bar
Try reinstalling it...
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08-06-2005 08:07 PM
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[MR]
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Scruffy Ruffy

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O.P. RE: random blank title bar
google contacted me back and here is what they said, and what i said:

Hello,

Thanks for your report. We apologize for any inconvenience this may have caused.

To help us better diagnose the problem, please reply to this message with the following information:

- When are you encountering difficulties? Are you receiving any specific error messages?

- How often does this occur? Is this the first time you've seen this problem or has it been a consistent issue?

- What browser version are you using? Please specify the exact version. (In Internet Explorer, use 'About Internet Explorer' in the Help menu to view the version; in Netscape, use 'About Communicator,' also in the Help menu.)

- Do you have any Internet security, firewall, anti-virus or pop-up blocking software installed? If so, which application(s)?

- Do you have any browser extensions or toolbars installed?

Additionally, you can help us diagnose this issue by sending us a screen shot of the error.

To create a screen shot, please follow these steps:

- Recreate the error in question.
- Press the 'Print Screen' button on your computer's keyboard (usually located on the upper right side of your keyboard). This will take a snapshot of your screen and show us what you see.
- Create a new document in a word processing program (for example, Microsoft Word), and paste the screen shot into the new document.
- Save the document, and attach it in a reply to this message.

Thanks in advance for taking the time to send us this information -- it will help us investigate the issue further.

Sincerely,

The Gmail Team

Original Message Follows:
------------------------
From: michaelruffner2@gmail.com
Subject: A problem with Gmail Notifier
Date: Sat, 06 Aug 2005 00:58:55 -0000

Dear Google,

My Name is Michael and I would like to report a problem with your product,
Gmail Notifier.  I use Windows 2000 SP4 and i downloaded your product and
everytime i started it up a blank title bar would appear, i have a screen
shot of what it looks like if you would like to see it.


Language: en
IssueType: other_user


  ReplyForward
       
       
michael ruffner     
to Gmail
     More options      10:53 pm (2 minutes ago)
Dear Google,

Thank you for your reply.  I have attatched a picture of what my
problem looks like.  I encounter these difficulties when i open gmail
notifier, I am not recieving error messages, it happens all the time
and it is the first time this has happened to me ever.  I have
Internet Explorer version 6.0.2800.1106, I also use FireFox Version
1.0.6  .  I use Microsoft AntiSpyware and Ad-Aware SE personal, and
Xoftspy.  I do not have any toobars installed on my computer.  Thanks
for this oppertunity, and i hope the information i have given you can
help solve this problem.

~Michael~
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08-09-2005 03:56 AM
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TylerG
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RE: random blank title bar
At least it sounds like Gmail cares.  Sometimes I send in reports to certain companies and the never reply :mipdodgy:
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08-10-2005 01:10 AM
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ShawnZ
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RE: random blank title bar
Uhh, thats obviously automatic...
Spoiler:
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the game.
08-10-2005 02:03 AM
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TylerG
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RE: random blank title bar
quote:
Originally posted by ShawnZ
Uhh, thats obviously automatic...
Well at least they care enough to make automatic messages...:P 
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08-10-2005 02:23 AM
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DJeX
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RE: random blank title bar
quote:
Originally posted by MR_5_MR
gmail notifier... i close it and it went away! why is gmail notifier doing that?

It's doing that because the piece of code that hides it has been removed or it is being blocked from executing. That bar is supposed to be hidden. That bar is the actual Google Notifyer program. That’s how the Notifyer stays running in the background. There are many programs that do this. I have a program to unhide these hidden programs but its no super wow when you unhide them, there usually just a blank bar like that one or a blank form.
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08-10-2005 05:25 AM
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Scruffy Ruffy

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O.P. RE: random blank title bar
here is another email they sent me:

Hello,

Thank you for your response. We apologize for any inconvenience this issue
may have caused. Gmail often doesn't function properly while some
third-party security and/or anti-virus applications are enabled. Our
engineers are working diligently to find a solution to this problem.

In the meantime, we suggest disabling Microsoft Anti Spyware, AdAware, and
Xoftspy for testing purposes, clearing your browser's cache, and
attempting to log in to Gmail again.

If disabling this software resolves the problem, but you'd still like to
use it in conjunction with Gmail, you may want to contact Microsoft,
AdAaware, and/or Xoftspy support teams for help customizing your settings
so you can still access your Gmail account after reenabling the software.

If you continue to experience difficulties after following the above
steps, please respond to this message and we'll investigate the issue
further.

Sincerely,

The Gmail Team
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08-12-2005 11:48 AM
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