Shoutbox

Hi All
Ive had a look about but not having much look navigating myself around so my apologese if this has been posted i couldnt find it anywhere-anyways............. The sponsorship adverts that pop up all the time are irritating and sometimes cause some problems on my computer so i would like to get rid of them. It says in the FAQ that they are under programs/adverts but i can't find anything in my programs under messenger plus never mind adverts. can anyone help to find the software so i can uninstall it or tell me how i stop the adverts from popping up pleae??? thank you so much and i hope someone can help me!