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help with norton anti virus 2004
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- keef
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O.P. help with norton anti virus 2004
whenever i try updating it tells me that it couldn't be completed then it says :

Windows XP 5.1.2600 Service Pack 2

NAVNT 10.00

any ideas?

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12-23-2004 03:21 AM
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M73A
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RE: help with norton anti virus 2004
maybe you need to get norton antivirus 2005?

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03-04-2005 06:06 PM
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ProblemWv Authority
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RE: help with norton anti virus 2004
Maby your subsription has run out.
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03-04-2005 06:23 PM
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The_Thief
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RE: help with norton anti virus 2004
What exactly are you trying to update your definitions or your antivirus.  Try going thru the symantec support database and see if that helps you at all.
03-05-2005 10:35 PM
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Ahmad
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RE: help with norton anti virus 2004
afaik, If you install SP2 then you need to get NAV2005.
03-06-2005 02:49 AM
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Hank
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RE: help with norton anti virus 2004
NAV2004 had serious issues with it,, update to 2005
03-06-2005 02:51 AM
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Dane
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RE: help with norton anti virus 2004
* Dane should be a Symantec Certified Professional

Norton AntiVirus 2004 updating issues with Service Pack 2 are most likely caused by Windows Firewall.  I strongly encourage you to update to Norton AntiVirus 2005 which includes better support for Windows XP Service Pack 2.
03-06-2005 03:22 AM
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Hank
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RE: help with norton anti virus 2004
or go to CONTROL Panel an into the ( Security Firewall ) icon an go into Exceptioons an Add Nav LiveUpdate to the Exceptions
03-06-2005 03:33 AM
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The_Thief
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RE: help with norton anti virus 2004
The other thing yuou can try remove NAV completely including registry entries, Live Update, Folders in the program files and try reinstalling it from scratch.  I did that with Systemworks 2003 and it was fine.  It's just a pain in the ass took me 30min going thru that damn registry.
03-07-2005 06:04 PM
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