What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » Skype & Technology » Skype & Live Messenger » Popup new version cant get tid of it

Popup new version cant get tid of it
Author: Message:
Diane
New Member
*


Posts: 6
Joined: Jan 2011
O.P. Popup new version cant get tid of it
I have been unable to download to the new version of messenger 2011
have given up on that :-P

i currently have
Windows Live Messenger 2009 (version 14.0) with plus
and today im getting the popup new version availble ..yes or no click
to upgrade..
i click no and i cant sign in at all

i know once before i had to disable the popup but i cannot remember where i found my answer

can someone help me sign in?

thank you
01-21-2011 06:56 PM
Profile E-Mail PM Find Quote Report
mynetx
Skinning Contest Winner
*****

Avatar
Microsoft insider

Posts: 1175
Reputation: 33
37 / Male / Flag
Joined: Jul 2007
RE: Popup new version cant get tid of it
Hey Diane,

Please take note that the new version that you are offered is not Messenger 2011, but rather just a minor update to Messenger 2009.
Get more information in the Windows team blog.  On January 17, Piero Sierra noted:

quote:
This minor update to Windows Live Messenger and the other Windows Live Essentials programs includes a set of important security updates, performance improvements, targeted bug fixes, and some other, minor changes. The update began rolling out last May, but because of the security improvements included, it will become mandatory over the next week or so.

This post was edited on 01-21-2011 at 07:01 PM by mynetx.
mynetx - Microsoft, enhanced.

You have a problem or issue with Windows, Internet
Explorer or Office?
Send a tweet!
01-21-2011 07:00 PM
Profile E-Mail PM Web Find Quote Report
Diane
New Member
*


Posts: 6
Joined: Jan 2011
O.P. RE: Popup new version cant get tid of it
Thanks for the info and link..

i did try to download it.. and it doesnt work for me as well
i get message:
A network error occured while attempting to read from the file
c:/windows/installer/messanger.msi

error message 0x80070643



and takes me back to the messenger sign in pop up and no changes have taken place.


i know last time this popup came up i used
"Messenger Link Reviver" from Jonathan Kays website
and work fine till today
when i try to download his link again shows i cannot access it as it is being used by another process
and i dont know how to get around this..i have asked on his blog as well.
As i see other people have posted on his blog today :-)

01-21-2011 07:14 PM
Profile E-Mail PM Find Quote Report
mynetx
Skinning Contest Winner
*****

Avatar
Microsoft insider

Posts: 1175
Reputation: 33
37 / Male / Flag
Joined: Jul 2007
RE: Popup new version cant get tid of it
quote:
Originally posted by Diane
it is being used by another process
You should exit Messenger and use Task Manager to quit msnmsgr.exe and wlcomm.exe.
mynetx - Microsoft, enhanced.

You have a problem or issue with Windows, Internet
Explorer or Office?
Send a tweet!
01-21-2011 09:27 PM
Profile E-Mail PM Web Find Quote Report
Diane
New Member
*


Posts: 6
Joined: Jan 2011
O.P. RE: Popup new version cant get tid of it
i did try that .. but still got same message..im stumped..
thanks for your help though and replying:D
01-21-2011 09:31 PM
Profile E-Mail PM Find Quote Report
billzfantazy
New Member
*


Posts: 2
Joined: Jan 2011
RE: Popup new version cant get tid of it
I'm having exactly the same problem as Diane, can't update & can't get on windows Live. I've tried everything that's been suggested, disabled zone alarm etc. I did notice the path where the problem exists apparently, was C:\WINDOWS\Installer\Messenger.msi,   when I tried to find that path in explorer, it didn't exist! (all hidden & system files are visible) I even installed some upate to system files from microsoft site, but that didn't help either. (sorry can't remember its name, was a week ago)
This is driving me crazy!
Further to that file path... I looked again & there were two folders, MSN Messenger 8.1.0178 and MSN Messenger 8.0......
Anyway I went to control panel & deleted messenger 8.0 from the windows programs in Add/Remove programs, then I deleted that MSN messenger 8.0 folder.
Thing is I have Windows Live 2009 (v 14 something), so not sure if the other folder is applicable either.
In any case I still couldn't update.
I have XP by the way.
01-21-2011 11:30 PM
Profile E-Mail PM Find Quote Report
billzfantazy
New Member
*


Posts: 2
Joined: Jan 2011
RE: Popup new version cant get tid of it
Sorted.
Just needed to download a free utility called windows installer cleanup from
http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html
click on the bit where it says download sites, choose a site & it downloads automatically.
Then find it in start-- all programs, run it, then tick anything to with windows live (I also included silverlight)
you have to do each individual program separately I think.
Anyway I did that & when I opened messenger was able to download the update & bobs your uncle.
RESULT!!!
01-22-2011 08:08 PM
Profile E-Mail PM Find Quote Report
Diane
New Member
*


Posts: 6
Joined: Jan 2011
O.P. RE: Popup new version cant get tid of it
Thanks I will try that when i get home from work :-)
and let you know.. thanks for any help ..appreciated!!
01-22-2011 08:11 PM
Profile E-Mail PM Find Quote Report
Diane
New Member
*


Posts: 6
Joined: Jan 2011
O.P. RE: Popup new version cant get tid of it
well
didnt work for me now im getting error code
80040154

and i tried steps below and still same error message
Here is a solution to fix error 80040154 that may work for you. Please let me
know if this was helpful.

Cause: MSXML library may be corrupted and may have to be reinstalled

Step 1. Re-register msxml3.dll

- Click on the Start menu, select Run and type the following:
Regsvr32 %windir%\system32\msxml3.dll

Hopefully, you will see a window popup that says: DllRegisterServer
succeeded in C:\Windows\System32\msxml3.dll is succeeded.

Step 2. Restart your computer and sign into Messenger again
01-23-2011 12:41 AM
Profile E-Mail PM Find Quote Report
Diane
New Member
*


Posts: 6
Joined: Jan 2011
O.P. RE: Popup new version cant get tid of it
ok..figured that one out..
downloaded a Contacts.msi file and bypassed that

and now did the above.. and it let me upgrade :-)

thank you for all your help :D

01-23-2011 01:15 AM
Profile E-Mail PM Find Quote Report
« Next Oldest Return to Top Next Newest »


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On