What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » Messenger Plus! for Live Messenger » WLM Plus! Help » little problem with msgplus

little problem with msgplus
Author: Message:
djsolidsnake86
Junior Member
**


Posts: 16
Joined: Jun 2006
O.P. little problem with msgplus
sometimes i have a win error in the file mshtml.dll and then msn messenger crash
what can be?

This post was edited on 06-10-2006 at 08:13 PM by djsolidsnake86.
06-10-2006 08:08 PM
Profile E-Mail PM Find Quote Report
Sunshine
Elite Member
*****

Avatar

Posts: 5141
Reputation: 122
– / Female / Flag
Joined: Mar 2004
Status: Away
RE: little problem with msgplus
- Can you explain more clearly when this happens? If you do ... then ....
Maybe you can post a screenshot of the exact errormessage?
- Does this also happen when Plus! isn't running?
To disable Plus! make sure the hooking method is not set to alternate (plus > preferences > miscellanious), open taskmanager (ctrl alt del) and end msgplus.exe process on processes tab.
- Wich Windows version are you using?
- Wich MSN Messenger version are you using?
- Wich Plus! version are you using?
- Are you using any plugins?

This post was edited on 06-10-2006 at 09:03 PM by Sunshine.
[Image: 25dr3o9]
06-10-2006 09:00 PM
Profile E-Mail PM Web Find Quote Report
Reload2
Full Member
***

-> The second Reload <-

Posts: 323
Reputation: 16
32 / Male / –
Joined: Mar 2006
RE: little problem with msgplus
If it happens without MsgPlus!, uninstall MSN Messenger/Windows Live Messenger, remove the MSN Messenger folder in C:/Program Files and reinstall messenger, maybe it's a messenger file who's corrupt.

This post was edited on 06-10-2006 at 09:34 PM by Reload2.
06-10-2006 09:08 PM
Profile PM Find Quote Report
Voldemort
Veteran Member
*****

Avatar

Posts: 3504
Reputation: 49
– / – / Flag
Joined: Jul 2005
Status: Away
RE: little problem with msgplus
Errr... reload...... you shouldnt delete files just like that, you know?
*All posts are a purely speculative hypothesis based on abstract reasoning.
Not my daughter, you bitch!
[Image: ico-mollytrix16.gif]
06-10-2006 09:14 PM
Profile E-Mail PM Find Quote Report
djsolidsnake86
Junior Member
**


Posts: 16
Joined: Jun 2006
O.P. RE: little problem with msgplus
i have msn 7.5.324, with xp sp2 pro with all updates, latest version of msg plus..
if i have this error again i will post a screen
thank you for all support! :)
06-10-2006 09:32 PM
Profile E-Mail PM Find Quote Report
CookieRevised
Elite Member
*****

Avatar

Posts: 15517
Reputation: 173
– / Male / Flag
Joined: Jul 2003
Status: Away
RE: little problem with msgplus
Reload2, it is very excellent to try to help. But if there are problems like this (heck, any problem), you don't go just giving vague general guesses.

At the least ask for more details. And if those details have been asked before, at least wait until there is a response to them.

There is nothing more frustrating for a helper when he/she posted a proper help post and others post some random general stuff after that without even knowing what the true problem is or knowing what the OP's specs are. These posts are meant well, but quite often cause more confusion, sometimes even more problems which needs to be tackled afterwards (and also quite often don't really give a proper fix if they fix anything at all).

It isn't the quantity that counts, but the quality.


PS: reinstalling will most likely not help at all since mshtml.dll isn't part of the MSN Messenger package anyways, it is part of Internet Explorer. It is called by MSN Messenger.




----------------------

djsolidsnake86,

Mshtml.dll is responsible for the rendering of web pages. The problem isn't a Messenger Plus! problem, therefore I'll report this thread to be moved to the subforum "msn/windows messenger". Messenger Plus! and MSN Messenger are still two different programs; you don't chat with Messenger Plus! but with MSN Messenger; Messenger Plus! only adds some extra stuff to MSN Messenger.

Anyways, because of the nature of the error, it is very important that you give exact and detailed information so a proper fix (if it exists) can be searched. Thus if you encounter the problem again, make a post which clearly states what you were doing at that moment (eg: opening a chat window, opening a link, opening an image, chatting with 5 persons, etc, etc) and also to provide a screenshot of the basic error screen and if possible a screenshot of the detailed error screen which you can see when you press on 'details' or the likes in the error report... ;)

In the mean time (and because details are missing), here is a list of possible causes of the error and more info about Mshtml.dll:
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D...6794

-------------------------------------

The next thing is a wild (but a bit calculated) hunch. It is also absolutely harmless if it didn't help:

Whenever you get the crash again, and after(!) you've taken your screenshots and all, make sure Messenger is completely closed and its process isn't running anymore (check this by going to Task Manager with CTRL-ALT-DEL and selecting the process tab and search for msnmsgr.exe), do the following:

Start > Run > regsvr32 /i mshtml.dll

After that (and you pressed enter or 'ok' of course :p) startup Messenger again and hope the crash is gone. It is important to do this only after you've got a crash because otherwise you (and we) wouldn't know if this is a possible fix or not.

;)

This post was edited on 06-10-2006 at 11:19 PM by CookieRevised.
.-= A 'frrrrrrrituurrr' for Wacky =-.
06-10-2006 09:57 PM
Profile PM Find Quote Report
« Next Oldest Return to Top Next Newest »


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On