Felu 
Veteran Member 
     
  
 
Posts: 2223 Reputation: 72 
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Joined: Apr 2006
 
Status: Away
 
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 RE: messenger live not signing me in
quote: Originally posted by -!Felu!- 
 
quote: Originally posted by JonathanKay - Microsoft MVP - Windows Live Messenger/MSN Messenger/WindowsMessenger - Associate Expert 
Part of your Messenger client cache may becorrupted. 
 
To attempt to fix, close down Messenger if it's running, click Start, then 
Run, and type the 
following: 
%userprofile%\contacts 
and click OK. 
 
If nothing appears in the folder, click the Tools menu, then Options, then 
View tab, click 
'Show hidden files or folders' and click OK. Once you are able to see the 
folders, 
right-click the one that corresponds to your Passport and choose Delete. 
 
Next, click Start, then Run, and type the following: 
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Contacts 
 
Then remove the corresponding folder again in this folder. 
 
Then restart Messenger and try signing in again. 
   
quote: Originally posted by Chris4 
quote: 1. The date on your computer needs to be set properly -- double click the clock verify that 
the time and date are set. 
 
2. If your password information is not saved, verify that you are typing it in with the 
correct case (uppercase or lowercase). 
 
3. Change your password @ https://login.passport.com/ChangePW.srf to 
something smaller (under 10-12 characters), then try signing in again. 
 
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible 
that Messenger doesn't have the correct rights to access the Internet, especially since you 
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall 
if this is the case. 
 
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try 
restarting it and see if that helps the situation. You also might try uninstalling an 
installed firewall, to verify that it isn't causing a problem (even if it is disabled). 
 
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then 
Internet Options, then click the Delete Files button, and when that's complete click the 
Delete Cookies button. 
 
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then 
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check 
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 
3.0' is checked, then click OK. 
 
8. Click Start, then Run, and enter the following: 
regsvr32 softpub.dll 
then click OK 
and do the same for the following: 
regsvr32 wintrust.dll 
regsvr32 initpki.dll 
regsvr32 MSXML3.dll
   
 
  
   
 This post was edited on 07-29-2006 at 03:34 PM by Felu.
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