What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » Skype & Technology » Skype & Live Messenger » WLM crashes right after sign in unless....

WLM crashes right after sign in unless....
Author: Message:
guanako
Veteran Member
*****

Avatar
ALbert0

Posts: 1100
Reputation: 24
38 / Male / Flag
Joined: May 2005
O.P. Undecided  WLM crashes right after sign in unless....
unless i have maxthon or IE open.
wlm beta 2
xp pro
lest Plus!

and 8.1 tells me error 80072efd :S :(

udte 8.1 says error and needs to close

AppName: msnmsgr.exe      AppVer: 8.1.178.0     AppStamp:45b12d6a
ModName: msvcr80.dll      ModVer: 8.0.50727.163      ModStamp:44849dd9
fDebug: 0       Offset: 0000f2c6

This post was edited on 09-29-2007 at 11:03 PM by guanako.
[Image: guanako20.png]
09-29-2007 10:54 PM
Profile PM Web Find Quote Report
Spunky
Former Super Mod
*****

Avatar

Posts: 3658
Reputation: 61
36 / Male / Flag
Joined: Aug 2006
RE: WLM crashes right after sign in unless....
quote:
Originally posted by Jonathan Kay (MVP)

Re: Error 80072efd
Greetings,

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1.  The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2.  If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3.  Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4.  If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded.  You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5.  If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation.  You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6.  Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7.  Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked.  Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8.  Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9.  If using MSN Messenger 7, click the Tools menu, then Options, then Connection category,
click the Advanced Settings button, uncheck all the options, click OK twice and then try
again.

Try some of the steps listed and see if the problem clears its self up
<Eljay> "Problems encountered: shit blew up" :zippy:
09-30-2007 02:04 PM
Profile PM Find Quote Report
guanako
Veteran Member
*****

Avatar
ALbert0

Posts: 1100
Reputation: 24
38 / Male / Flag
Joined: May 2005
O.P. RE: WLM crashes right after sign in unless....
;) i will try this ASAP i get there tks!
[Image: guanako20.png]
09-30-2007 11:14 PM
Profile PM Web Find Quote Report
« Next Oldest Return to Top Next Newest »


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On