Shoutbox

hello, needed some help with a problem I encountered.

I installed MSN Plus! 3, but upon doing so I could not send or receive any instant messages. The following message came up in a grey box with a little red cross:

'You were unable to start a conversation with -contact name-. You might want to try again later.'

I pressed 'Ok' and the grey box went away, but no conversation window opened. I uninstalled MSN Plus! 3, and MSN worked fine. Instant messages et al.

I then reinstalled Plus! 3 again, and the problem came back...! Help please.

Thanks