O.P. How to get command prompt before windows loading
HELP.
I had 2 csrss.exe files running on my Dell PC and read that was a bad thing and could be a virus.
So I did a search on my C drive to see where these files were located & 5 came back.
I kept one in C:/Windows without changing it, but changed the other 4 to csrss.exe1 (so I wouldn't delete the files, but also it should stop the files from running on windows).
Then I restarted the computer and now windows won't open, giving me a c000021a error. I believe the issue is the csrss.exe1 file that was located in C:/Windows/System32. I'm hoping all that I need to do is get to a command prompt, change to the System32 director and rename the file back to .exe
The problem is I have no idea how to get to the command prompt before Windows tries to load and gives me the blue screen of death error.
- Does anyone know how to get to the command prompt right when the PC starts?
- Do you know if my assumption is correct that once I rename the file in the System32 folder that windows should start correctly?
Thanks!
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