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Remote assistance not working anymore
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aircom
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Posts: 3
Joined: Dec 2004
O.P. Remote assistance not working anymore
Hi,

The following problem occurs with MSN messenger 6.2 or the 7.0 beta. Some time ago I was able to help my parents by taking control of their computer. For some days now, I can't connect anymore.

They ask for the assistance, I hit "accept" and then nothing happens. I am not sure if this happened after I installed norton Systemworks 8. Anyway I uninstalled it and the problem still occurs. I also uninstalled messenger and reinstalled it but nothing changes.
I also checked that the XP firewall didn't switch to ON magically but no it is OFF.
Plus! was installed previously but now it is not.

Update: whiteboard doesn't work anymore also...

Any idea on what I could try ?

Thank you

Nicolas
12-11-2004 02:06 PM
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Messages In This Thread
Remote assistance not working anymore - by aircom on 12-11-2004 at 02:06 PM
RE: Remote assistance not working anymore - by Anubis on 12-11-2004 at 02:10 PM
RE: Remote assistance not working anymore - by Sunshine on 12-11-2004 at 02:14 PM
RE: Remote assistance not working anymore - by aircom on 12-11-2004 at 02:27 PM
RE: Remote assistance not working anymore - by Tochjo on 12-11-2004 at 02:32 PM
RE: Remote assistance not working anymore - by aircom on 12-11-2004 at 07:19 PM


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