I'm curious about something that is not making sense to me.
One of my contacts is showing as "Away". When I check in the "Event Log" I can see that it was set at "Away" and not gone "Idle" by itself. So my first question is - does that happen when a contact specifically selects the "Away" status. I suspect that is what that means.
My next question is when you go into "Display Contact's Information" it shows that the last chat was 2 hours but obviously this contact never signed on according to the "Event Log" - so does that mean that this person set their status at "Away" and then chated on line?
The reason I ask this is I'm not sure how accurate the "Display Contact's Information" is because I often notice that my contacts have apparently chatted but they are not even signed in.
I'm just curious to the accuracy of this feature. Anyone know for sure??
Thanks for all your insight - I'm still new at this.
