[split] Need help removing the sponsor

quote:
Originally posted by PenguinBoy
i'm also having a problem removing the sponsor and the guide isn't helping me. i clumbsily installed the sponsor on a msgplus! update. i followed the said procediure, but when i got to the last step...

"The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed. See screenshot below for an example. Once you enter the code, press Uninstall."

... no "sponsor screen" was showed. so i clicked change/remove again and it said something like "Note:Msgplus! detects that you do not have the sponsor installed" but after looking back on IE and onto the desktops, it still persists.

That is quite normal, when you don't follow the instructions, and thus don't enter the validation number in the validation screen, nothing is removed at all.

Any additional action you take will not result in removing the sponsor in any way...

quote:
Originally posted by PenguinBoy
so i went back to the Add/Remove programs window. and decided for uninstalling msg altogether and reinstalling it without the sponsor. so i uninstalled msgplus, and to my horror the sponsor remains!

yes, because you didn't follow the instructions. This is not a bug in the removal process...

quote:
Originally posted by PenguinBoy
ok, this time the sponsor screen still didn't appear, but it uninstalled anyway strange. i don't know what just happened but i'm sponsor free and content

Nothing has been uninstalled!

quote:
Originally posted by PenguinBoy
but OH NO, i did say that i had successfully managed to get rid of the sponsor. I can now tell you that it has suddenly reappeared! this is super annoying! It has just suddenly come back, i've got no idea how

Thus... nothing reappeared at all, the sponsor was never removed in the first place!

quote:
Originally posted by PenguinBoy
i mean, the plugins and stuff were acting a bit wierdly after i somehow got rid of the virus and i kept getting "messenger plus needs to repair"

What virus? So only now you're telling us that a virus has created havoc on your system? Mention such things in your first post in the futur

quote:
Originally posted by PenguinBoy
I badly need to get rid of this ASS of a sponsor GRR.

When you are asked to close every MSIE window, do so...
When you are asked to type the validation number in the validation screen, do so...
If you don't see a validation screen, then search for it, it SURE is there, probably behind some other open windows. So close/minimize everything you don't need...

quote:
Originally posted by PenguinBoy
k i'm gonna reinstall... again
should i uninstally msgplus! first?

No, you should follow the instructions given in this thread and in:
http://shoutbox.menthix.net/showthread.php?tid=21598

And may I point out the important sentence:

quote:
The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar)

So in short and to recap:

Make sure your computer is absolutely virus free!
Close AVG completely, as it is very destructive and wont allow some programs to run decently if you didn't set it up properly
Redownload Messenger Plus! from http://www.msgplus.net/
Reinstall Messenger Plus! WITH the sponsor (no this is not a typo, the sponsor needs to be reinstalled to fix the uninstaller)
Go to "add/remove programs" and search for "Messenger Plus!". Click on "Remove" or "Uninstall".
Check the option "Uninstall the sponsor program only"
The sponsor screen is now displayed (if you don't see it, search for it in your windows task bar and/or minimize every other window which you aren't using). To prove that someone is currently reading the screen, you have to type the code that is displayed. See screenshot below for an example. Once you enter the code, press "Uninstall" and confirm the next messagebox with "yes".
Now wait till Messenger Plus! says it is finished and wait till the sponsor uninstall says it is finished.
Close every open MSIE window (but do not attempt to use Task Manager to kill "iexplore.exe" processes!).
Reboot your computer.

Shoutbox

login | register | shoutbox