quote:
Originally posted by Matty
Download this program
Save it to a floppy disk or burn it to a cd.
Reboot the computer in Safe Mode, Login as the Administrator account (will take awhile to load because it probably hasn't been accessed before.)
Run the Autoruns program and uncheck anything that doesn't look familiar or from a trusted site under
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
C:\Documents and Settings\%User%\Start Menu\Programs\Startup
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
You can also use the http://sysinfo.org website to cross reference anything that shows in the list (if you have access to another pc to bring it up)
he doesnt have a floppy drive
quote:
Originally posted by M73A
virus maybe? my computer did something similar to this..... but the mouse didnt load! i had to format 
....
i think it may have been that sasser worm or doom something or other... (something like that wasn't it?)
also, i downloaded this cd image called windows xp live.... u write it to disc and change the bios to boot from cd instead of hard disk... it loads a really basic windows, but at least it lets you backup files etc. before formatting (if the hard drive isnt corrupt)
its not a virus as hes the only user of the computer and he is cautious of what he downloads
[Edit] i forgot to mention, he also gets a "Hardware diagnostics return code 7" message
/ 
