Shoutbox

quote:

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Originally posted by CookieRevised
errrmmm... where in the mail do they ask for your password??? nowhere!

All they ask for is your permission to temporarly access your account, not for your password!! They can access any account by simply resetting the password temporarly, without needing the actual passwords (hence why specific MS helpdesk personel will never ask for your password: they don't need it!!! Though they need your permission to reset the password. And when they are done fixing, they simply restore the stored hash of the password.)

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exactly, but i mean it is funny, that they can't check my email , unless they access my email.


NOW THE FUNNY THING IS
i've got a reply from them, after i asked if there is really a need to reset and why not just use my password that i can give them. and look at the answer

quote:

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Zaher, due to privacy reasons we are not allowed to access to your account using your password. you will receive the password reset on an e-mail to your alternative e-mail address.

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That's totaly different than the 1st story, which we were discussing, that says [b]"WE will revert back your original Password".
now which of these is bogus, how could we expect such behaviour from employees in such a "big" company, there should be a coordination, or a 1 rule method :/

ciao