Shoutbox

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Originally posted by CookieRevised
What's so funny about that?

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the funny is, they should be able to access, coz my email is on their servers! and they are the administators of these servers, and they should be able to modify any setting remotly.

quote:

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Originally posted by CookieRevised
There's nothing dodgy or different about it. It is exactly the same as they said before only not with so many words.

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owwwwww come on, the 1st said i will revert back your original password, the second said i will send you the reseting password to ur alternate email.

quote:

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Originally posted by CookieRevised
Don't read stuff which isn't there; there is absolutly nothing funny or contradicting about those mails.

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no comment.

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Originally posted by NiteMare
this means they will inform you when they are done, and have reset your password, by e-mailing you at your alternative address, since you won't have access to the main address

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i know what that means, i was referring to the 2 different stories.

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Originally posted by Renee
There is, indeed, a small discrepancy here.  The first email you posted suggests they would restore your original password (as Cookie stated, this may work by swapping a hash, meaning they wouldn't actually know at any point what your password is).  The second message suggests your password would be reset to a new one, which would be emailed to your alternate email address.

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now this guys understands what is going on

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Originally posted by Adeptus
1) They will not access your account without your explicit permission, which should be comforting to you.

2) They are not asking for your password. 

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i knew that, sorry about the title of the thread, little misleading

quote:

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Originally posted by Adeptus
I am not sure why you have as much of a problem with this as you seem to.  Ordinarily, I am first and foremost concerned with individual privacy, but sometimes it is necessary to see the problem to fix it -- and they are doing it right and asking for your consent.  If there is any information stored on your account that you would be uncomfortable with someone seeing, you have the opportunity to delete it before you tell them it is okay with you.

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quote:

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Originally posted by Renee
would give my password to MSN support if they needed it to solve a problem that's bugging me a lot. But since they don't actually need your password but only your permission to acccess your account

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it is just the period of inactivity (going off) and not able to access my account that conserns me, coz i'm not able to leave it for any while :/, plus to all that, i dont know when exactly they will be working on my issue.

finnally !! do u think my settings are causing the problem mentioned here ? i doubt :/

thx alot