quote:
Originally posted by MattyRid
First of all, I was also helping the others who posted in this thread as well so don't just think that every post is directed at you. Maybe you should be in IRC one day and try and handle 6 or more complaints by 1 person at 1 time, now that's all I have to say for that....
The only other person who had posted had said his problem had been solved. Once you've tried working in IT Support as your job, then you'll understand what pressure is about. There are 218 open cases in my work queue at the moment... and 2 people working the queue (hooray for christmas!). We have to prioritise critical cases and VIP cases simultaneously... On top of that we get rated and reviewed by the people we help. We can't afford to give useless help to a single one of our clients.
However, the suggestion to try clearing all the temp files and user data is worth a try. Still feels like trying to run through a room in the dark though. Is there no way to get a more detailed error message?
And I can confirm that I am the only person who uses the machine.
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